Director, Product Management

Director, Product Management – Life, Annuities & Health 

At Majesco, we believe in connecting people and business to Insurance in ways that are Innovative, Hyper-Relevant, Compelling and Personal. We bring together the brightest minds to build the future of Insurance; a world where Insurance makes life and business easier, more connected, and better protected.

If you are passionate about the power and possibilities that cloud and digital technologies have unleashed and are looking to bring transformative and innovative solutions to the market for transforming the customer experience, come join us! 

All About the Role:

This role serves as the product expert for the Majesco L&AH Suite, which includes Policy, Billing, Claims and Distribution Management products and is responsible for the overall success for that product. This role will -

• Formulate product vision through market research & competitive analysis
• Bring highly sought innovative product functionality to generate market demand and drive market adoption
• Develop robust business cases, pricing and GTM plans for new product features / versions.
• Be an internal and external evangelist of the product, working externally with the customers, industry analysts, partners, and internally with sales & marketing, delivery, customer success and product engineering.

What You’ll Bring: 

• Outstanding communication skills and the ability to connect, resonate, and establish credibility with an array of technical and non-technical stakeholders 
• Strong business acumen with the ability to translate and predict ‘the question behind the question’
• Global accessibility as well as the ability to seamlessly work with remote teams
• Outstanding analytical and problem-solving skills
• Excitement and passion for leading an emerging technology in the Insurance space

Responsibilities

• Responsible for overall success of the product measured in terms of – Win Rate, Revenue (New and Adoption), Direct Written Premium / In-force Policies Processed, CSAT / NPS.
• Builds robust business case with tangible metrics e.g., win rate, ROI, NPS as well as intangible benefits to justify investment hypothesis.
• Develops new software product concepts, designs, and/or enhancements to existing product design that reflect market and user requirements. 
• Conducts research and develops a good understanding of the customer's needs, new technologies, trends in the market, and competitors. 
• Maintain the roadmap goals, initiatives, capabilities, features and stories in the common online tools 
• Develops requirements documents, functional specifications, and mock-ups to clearly illustrate product ideas and concepts. 
• Works on cross-functional team to translate customer needs and technology directions into product definitions. 
• Establish value proposition and develop tools for Sales & Marketing to differentiate products from the competition by articulating product value proposition and competitive differentiations.
• Evangelize products, both internally and externally through writing blogs, industry papers, presentation at industry conferences, sales kick-offs and other events.
• Work closely with Customer Support, Customer Success, Delivery and SI partners to understand important aspects of product lifecycle experience from onboarding, implementation and support point of view.
• Work closely with Product Marketing and Presales to build and execute GA Launch plan.
• Measure and monitor success of the product rollouts and integrate market feedback into future product plans and strategy.

Qualifications:

• Bachelor’s Degree (or global equivalent) in Science or related field; Master’s Degree preferred
• 10+ years professional experience; 5+ years in L&AH insurance
• Solid business and technical acumen related to L&AH Core System and marketplace with focus on Group Benefits
• Well versed with insurance marketplace including insurance carriers, MGAs, industry analysts, incumbent and new insurance technology vendor
• Excellent written and verbal communication skills 
• Ability to present ideas and information in influential ways through storytelling 
• Ability to forge relationships and communicate with stakeholders at all levels
• Proven ability to influence cross-functional teams without formal authority