Product Manager, Franchise

Every great story has a new beginning, and yours starts here.

Welcome to Warner Bros. Discovery… the stuff dreams are made of.

Who We Are…

When we say, “the stuff dreams are made of,” we’re not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD’s vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what’s next…

From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive.

Your New Role: 

 This Product Manager will support key Franchise Management applications. They will be responsible for working closely with the Consumer Products and Digital Strategy teams on their product strategies, technology delivery and change management activities.

Your Role Accountabilities: 

Product Strategy: (40%) Work with the business stakeholders and technology teams to define our Franchise Management products’ strategic visions and roadmaps for the Consumer Products & Franchise divisions. This role will lead a cross-matrixed team through elicitation, analysis, documentation, and organization of requirements into a clear, concise, and actionable product backlog that will deliver incremental business value throughout the product’s lifecycle. The Product Manager will provide product oversight to ensure consistent product experience of user controls, data definitions, business logic, and product aesthetics. Deliverables include Stakeholder Analysis, Product Vision Statements, Product Roadmaps, Product Requirements, Product Backlogs, post-delivery Release Notes.

Change Management, User Acceptance & Adoption: (30%) Maintains a deep understanding and empathy for end users and can creatively solve problems with a user-first mentality. Guides the end users through ensuring user requirements are articulated, system process changes are understood, and end users are trained to use the system as well as ensures that they complete User Acceptance Testing (UAT). This role will also document and communicate a stakeholder analysis and communication plan that enables user adoption.

Continuous Delivery: (30%) Evaluate and recommend product and process innovations and enhancements that drive business value and maximize the ROI for the product. Must partner with Business Partners, Product Manager peers, Solution Architects, Technical Project Managers, and Developers to identify, evaluate, and deliver strategic technical solutions. Identify and document clear business KPIs (key performance indicators), that measure the success of the product and the user adoptions.

Qualifications & Experiences: 

• 6+ years implementing technology solutions
• Previous UI/UX design experience
• Experience in Media and Entertainment
• Proven experience delivering end-to-end product management deliverables including stakeholder analysis, product visions, product roadmaps, product requirements, prioritized product backlogs, release plans, release notes.
• Experience guiding functional team members into delivering best-in-class deliverables including
  • Use Cases
  • Business Requirements Documentation
  • User Stories with clear and concise acceptance criteria
  • Functional Design Specifications
  • Test Cases & Scripts
  • Training Manuals for future state system processes
• Experience with Agile framework and tools 
• Ability to present complex technical information in a clear and concise manner to a variety of audiences 
• Self-motivation; enthusiasm for challenging work
• Experience building positive relationships with all team members
• Conflict resolution and problem-solving skills; able to work with all levels of the organization and coach team members.
• Excellent time-management and organizational skills
• Proven understanding of Salesforce architecture, design, and implementation systems
• Functional knowledge of these applications is preferred:
  • React
  • WordPress
  • Jira & Confluence
  • Monday.com
  • MS O365 Office (Must be proficient in PowerPoint, Word, Excel, Project, Visio, SharePoint, Teams)

The Nice to Haves

• Consumer Product experience

Not Required but preferred experience: 

• Consumer Product experience is a plus.

How We Get Things Done…

This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate an