Sr. Business Services Specialist

Is it surprising to hear that a financial institution of 1.5 million members and over $30 billion in managed assets say that success comes from focusing on people, not profits?

Our “people helping people” philosophy has guided us since 1935, driving our deep commitment to serving our members, communities, and each other. When you join our team, you become part of a purpose-driven organization where your work makes a real difference.

While we’re proud of our history, we’re even more excited about our future. With business and technology transformation on the horizon, there’s never been a better time to be part of BECU.

You bring more than your expertise to your role, and that matters here. Your story, perspectives, and lived experiences help shape belonging at BECU and deepen how we connect with and support our employees, our members, and our communities.

PAY RANGE

The Target Pay Range for this position is $88,000.00-$107,500.00 annually. The full Pay Range is $68,300.00 - $127,500.00 annually. At BECU, compensation decisions are determined using factors such as relevant job-related skills, experience, and education or training. Should an offer for employment be made, we will consider individual qualifications. In addition to your salary, compensation incentives are available for the hired applicant. Incentives are performance based and targets vary by role.

BENEFITS – because people helping people starts with supporting you

• 401(k) Company Match (up to 3%)

• 4% annual contribution to your 401(k) by BECU

• Medical, Dental and Vision (family contributions as well)

• PTO Program + Exchange Program

• Tuition Reimbursement Program

• BECU Cares volunteer time off + donation match

IMPACT YOU’LL MAKE:

In the Sr Business Services Specialist role, you’ll be at the center of how BECU supports and grows relationships with business members across our Neighborhood Branch network. You’ll elevate how we serve by connecting members to the right solutions at the right time—whether that’s helping them expand, manage cash flow, or plan for the future.

As a trusted advisor and primary point of contact, you’ll build meaningful relationships that go beyond transactions. You’ll partner closely with branch teams, coaching and empowering them to identify opportunities while you lead the way on more complex business lending and relationship strategies.

Your expertise and proactive approach will help deepen engagement, increase satisfaction, and drive growth—for both our members and BECU. This is your opportunity to influence outcomes, strengthen partnerships, and create exceptional experiences that truly make a difference.

***This role is responsible for maintaining regular in-branch presence in our Everett, Lake Stevens, Marysville, Mill Creek, Monroe, Seattle Hill Rd, and Smokey Point Neighborhood Financial Centers.

WHAT YOU’LL DO:

• Build Strong Business Relationships: You’ll develop and nurture relationships with key business members, serving as their trusted advisor and go-to resource for products, services, and strategic guidance.
• Lead Proactive Outreach & Growth: You’ll create and execute outbound calling strategies to onboard new members, deepen existing relationships, and uncover opportunities across banking, lending, and investment needs.
• Drive Business Lending Opportunities: You’ll identify, structure, and process business lending requests—including term loans, lines of credit, vehicle loans, credit cards, and commercial real estate up to $250K.
• Coach and Elevate Branch Teams: You’ll mentor branch staff and leaders to confidently identify business opportunities, strengthen referral behaviors, and deliver exceptional service to business members.
• Serve as a Business Services Expert: You’ll act as the subject matter expert for assigned branches, providing guidance on products, systems, processes, and updates to ensure teams stay informed and effective.
• Generate and Expand New Business: You’ll actively prospect through cold calling, community networking, centers of influence, and internal referrals to grow BECU’s Business Services portfolio.
• Strengthen Referral Partnerships: You’ll build and maintain relationships with internal and external partners to increase opportunities for cross-selling merchant services, payroll, and lending solutions.
• Collaborate Across Teams: You’ll partner with Relationship Managers and other business lines to support joint calls, account servicing, and coordinated member strategies.
• Analyze and Del