Customer Project Specialist
EricssonAbout the role
Join our Team
Ericsson Inc. does not sponsor U.S work authorizations for this job position including U.S. immigration filings for initial and/or change of employer paperwork for H-1’s, H-1B1’s, E-3’s, O-1’s, and TN’s. Ericsson also does not hire F-1’s working on CPT or EAD for this position.
Relocation is not offered for this position.
Location: Indianapolis, IN
About this opportunity:
We are aseeking an early career professional, who is upbeat, motivated, solutions-focused to join our team as a Customer Project Specialist who has experience with Network Rollout processes/tools and deployment methodologies. As a Customer Project Specialist, you will make use of industry-leading tools and methodologies to position programs for success! This role will lead project teams to deliver solutions using Ericsson and 3rd party products and services. The primary focus is to meet customers’ needs and provide superior services by creating outstanding business value for our customers through efficient and innovative solutions. If this sounds like your area of expertise, we want you on our team!
What you will do:
- Drive sophisticated and complex Radio Network projects, from Design through Acceptance for Ericsson’s Customers in the Information and Communications Technology (ICT) industry
- Lead and empower local and global teams (internal and external) to deliver on-time, enhance profitability, and improve continuously, through strong governance and project controls
- Identify and mitigate risks, raise and resolve issues
- Lead change management
- Build strong internal and external relationships
- Harvest and optimize best practices, create and share knowledge to industrialize delivery processes
- Promote a “one team” atmosphere and coach project team members to support their professional growth
The skills you bring:
- Use of Ericsson Network Rollout processes/tools and deployment methodologies
- Site swap and Site modernization experience
- Bachelor's degree in an Engineering or Business field
- 2+ years as a Customer Project Specialist with successful End to End Network Deployment Project Management experience (Design to Acceptance)
- Proven Leadership (creating clarity of goals, developing people, delivering results)
- Customer communication- both working level and executive level
- Keen focus on project financials, team leadership, customer relationships, and cross-functional departmental support
- Use of enterprise AI assistants to improve efficiency and effectiveness
Why join Ericsson?
At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.
What happens once you apply?
Click Here to find all you need to know about what our typical hiring process looks like.
Ericsson uses a merit-based hiring approach that values people with different experiences, perspectives and skillsets. We truly believe this approach drives innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity employer, learn more.
If you need assistance or to request an accommodation due to a disability, please contact Ericsson at hr.direct.americas@ericsson.com.
DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by employees in this position. They are not an exhaustive list of all responsibilities, duties and skills required for this position, and you may be required to perform additional job tasks as assigned.
Primary country and city: United States (US) || Indianapolis (Country/ City)
Job details: Customer Project Manager
Compensation and Benefits at Ericsson
At Ericsson, we know that our people are the key to our success. We offer a competitive package to help with your individual needs and goals.
Your Pay
The salary range for this position is dependent on various factors including, but not limited to, location
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