Office Supervisor (Public Service Administrator) (Option 6I Rehabilitation Counseling)

Agency:  Department of Human Services 

Opening Date:  05/31/2024
Closing Date/Time:  06/13/2024 
Salary:  Anticipated Salary: $7,660 - $10,360 per month ($91,920 - $124,320 per year) 
Job Type:  Salaried 
County:  Winnebago 
Number of Vacancies:  1 
Plan/BU:  None 

 

****************A RESUME IS REQUIRED FOR THIS JOB POSTING****************

Please attach a DETAILED Resume/Curriculum Vitae (CV) to the MY DOCUMENTS section of your application. You WILL NOT be considered for the position if you attach a CMS100, CMS100b or any other document that is not a Resume or CV.

 

When applicable, titles that require specific coursework, professional license or certification will include a notation requesting the appropriate document(s) be uploaded in the Additional Documents section of your application. Failure to upload requested transcripts, license and/or proof of certification when specified may result in ineligibility. Please note that the Department of Human Services must verify proof of higher education for any degree earned (if applicable) regardless of vacancy title before any offer can be extended. 

 

Posting Identification Number  38246

Position Overview

The Division of Rehabilitation Services (DRS) is the state’s lead division serving people with disabilities committed to diversity, equity, inclusion, accessibility, and racial justice.  The mission of the Division is to assist individuals with disabilities in achieving their goals of employment, education, and independent living. This office supervisor plans, implements, directs, coordinates, and supervises the operations and activities of the Bureau of Customer and Community Field Services/Rockford Field office overseeing staff providing direct services in the Vocational Rehabilitation and Home Services Programs to individuals with disabilities to achieve or retain integrated competitive employment and live independently in the community. The Division of Rehabilitation Services is seeking to hire a dynamic and organized supervisor with strong communication and leadership skills.

Job Responsibilities

1. Serves as a Rehabilitation Field Office Supervisor.
2. Directs the implementation or coordination of program activities assigned to field offices. 
3. Serves as full-line supervisor.
4. Communicates with customers and immediate family regarding services available and issues and concerns with customers current services and/or customer and family complaints. 
5. Develops placement plans, non-financial working agreements, employer linkages, etc.
6. Directs the preparation and maintenance of customer case-related records.
7. Performs other duties as assigned or required which are reasonably within the scope of duties enumerated above.

Minimum Qualifications

1. Requires knowledge, skill, and mental development equivalent to completion of four (4) years college with course work in vocational counseling, guidance, social work, human resources rehabilitation or a closely related field.
2. Requires prior experience equivalent to three (3) years of progressively responsible administrative experience in rehabilitation counseling and provision of direct services.

Preferred Qualifications

1. Three (3) years of professional experience with administering a rehabilitation service-delivery program for persons with disabilities for a public or private organization.
2. Three (3) years of professional experience working with federal statutes related to rehabilitation programs such as the Rehabilitation Act and amendments, the Social Security Act, Individuals with Disabilities Education Act (IDEA), Workforce Innovative Opportunities Act (WIOA), and the Americans with Disabilities Act, etc.
3. Three (3) years of professional experience working with Federal and State regulations and procedures developing plans to meet the service needs of individuals with disabilities.
4. Three (3) years of professional supervisory experience assigning work, providing guidance to subordinates, recommending counseling and/or discipline following collective bargaining agreements, training staff, and preparing and signing performance evaluations.
5. Two (2) years of professional experience interacting with and communicating clearly and tactfully with a wide range of individuals that include state agency officials, the public, legislators, employers, internal and external stakeholders, community service providers, professional and lay groups, and employees.
6. Two (2) years of professional experience establishing, maintaining, and nurturing effective working relationships in communities served and developing/implementing recommendations for service needs for unserved and underserved populations.

Conditions of Emp