Security Officer

POSITION SUMMARY

The employee in this position is responsible for providing superior service to both internal and external guests.  The Security Officer Level 1 is also responsible for maintaining a safe and secure environment for all patrons, employees and company assets. This position is classified as a Safety Sensitive position. It is a job or position where the team member holding this position has the responsibility for his/her own safety and/or the safety of others.

JOB DUTIES AND RESPONSIBILITIES

The following statements are intended as general examples of the duties of this position and are not all-inclusive for specific positions. 

• Maintain a pleasant, friendly, and welcoming attitude toward all external and internal customers always.

• Safety and security of all customers and employees and their assets

• Safety and security of the parking grounds

• General Escorts, Security Dispatch, and Security Podiums

• Transporting money, chips, tokens and markers.

• Controlling access to restricted areas including checking identifications.

• Monitoring patron and employee passage in and out of the casino.

• Responsible for checking for and reporting safety hazards.

• Creating a clean, safe, friendly and fun atmosphere for all guests and employees.

• Responsible for meeting departmental goals as set by the company or Security Manager.

   

(Other duties as assigned or any reasonable request from any member of management)

JOB QUALIFICATIONS

• A high school diploma or equivalent (GED) preferred. 

• Display a sound understanding of policies and procedures, and a demonstrated ability to conform to company standards within 90 days of hire date.

• Ability to obtain and retain a valid level II license issued by Missouri Gaming.

• Must possess average written and oral communication skills as well as excellent interpersonal skills.

• Prior experience in customer service preferred.

• Must obtain CPR/AED certifica