Dedicated Onsite EAP Counselor (Everett, WA - Full Time)

Our mission: to eliminate every barrier to mental health.

At Spring Health, we’re on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it’s therapy, coaching, medication, or beyond—tailored to each individual’s needs.

We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we’ve been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers.

We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, William K Warren Foundation, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We’re just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere.

Onsite Employee Assistance Program (EAP) Counselor - Everett, WA

Our mission: to eliminate every barrier to mental health.

The Onsite EAP Counselor role is a unique and exciting opportunity to provide EAP counseling, management consultations, program promotion, critical incident response, and training, etc. to employees as well as case manage mandatory Drug Free Workplace referrals and conduct expatriate readiness interviews. You may also provide consultation to HR, program managers, and supervisors on workplace and organizational issues. This role will report to the Spring Health Clinical Manager. 

What you’ll be doing:

• Provide on-site support at one of the customer locations in Everett, WA.
• Provide on-site support to managers, people teams, and members onsite at the customer location; the hours for this role will be an 8 hour shift that falls between regular business hours Monday through Friday. There is one remote day available per week at discretion of the customers approval.
• Provide management consultation to leaders in order to enhance employee wellbeing and workplace effectiveness
• Conduct assessment to determine Service Agreement and Recovery Plan for referred employees
• Monitor employees’ engagement in the mandatory Drug Free Workplace referral process 
• Delivery of critical incident response services
• Conduct trainings and facilitate Spring Health benefit promotion events
• Develop expert-level understanding of the customer benefit ecosystem and available support programs
• Provide solution-focused employee mental health counseling, consultation, support, and connection to appropriate resources
• Complete required internal training and assignments and attend Spring Health Clinical Team meetings
• Follow Spring Health policies and maintain all confidentiality, compliance, and ethical standards
• Assess for risk and manage member and organizational crises by providing in-the-moment support, triage, safety planning, and follow up
• Identify and problem-solve issues that create barriers or disruption to care, with support from leadership
• Maintain accurate and complete documentation of required information that meets risk management and regulatory requirements
• Other responsibilities as it applies to the success of this role

What we expect from you:

• LPC, LCSW, LMFT, or Psychologist with minimum of 3 years experience (independent licensure required). You have an unrestricted license to practice psychotherapy in the state you are practicing in.
• EAP experience
• SAP qualified preferred
• CEAP certification preferred
• Supervisory experience and/or experience working with management and human resource professionals preferred
• Demonstrated SUD experience
• Experience working with diverse populations (bilingual preferred)
• Knowledge of healthcare settings and community r