Director, Outlet Stores
vineyard vinesAbout the role
Director, Outlet Stores
Location: New York Metro Area, Miami, or Orlando (Hybrid; regular travel and in-store presence required)
Reports To: VP, Retail
Overview:
vineyard vines is seeking a results-driven Director, Outlet Stores to lead and scale our Outlet channel across North America. This role will be responsible for the strategic direction, financial performance, and day-to-day operations of our growing Outlet fleet. The ideal candidate brings a blend of analytical rigor, field leadership experience, and passion for the customer experience. They will oversee field teams, drive consistent execution, and collaborate cross-functionally to ensure that our outlet stores deliver on brand, experience, and profitability goals.
Key Responsibilities:
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Develop and execute the overall business strategy for the Outlet channel, ensuring alignment with brand objectives and financial targets
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Lead and mentor a team of multi-unit field leaders (such as Regional or Area Managers) to drive operational excellence and talent development
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Own top-line sales, margin, and EBITDA performance across the outlet fleet
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Set and monitor KPIs, ensuring stores deliver exceptional service and operational consistency
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Collaborate with Planning, Allocation, and Merchandising teams to optimize product assortment, inventory levels, and markdown strategies
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Partner with Store Design and Visual Merchandising on outlet-specific concepts, layouts, and seasonal visual direction
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Serve as the key voice of the field in strategic cross-functional meetings and initiatives
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Evaluate store performance and make data-driven recommendations around staffing, scheduling, and labor optimization
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Lead seasonal planning processes and contribute to annual budgeting and forecasting
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Partner with HR and Talent Acquisition to attract, develop, and retain high-performing teams
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Maintain a focus on continuous improvement and innovation within the Outlet experience
Conduct regular market visits to assess store execution, customer experience, and team engagement
What Youl Bring:
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10 or more years of progressive retail leadership experience, including multi-unit field management and outlet-specific experience
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Demonstrated success driving sales, profitability, and team performance across a large store fleet
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Proven ability to think both strategically and operationally
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Excellent communication and collaboration skills across levels and functions
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Strong financial acumen and comfort with P&L ownership
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Willingness to travel regularly for market visits
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