Program Manager

Company Description

Every minute of every day, Smiths Detection’s threat detection and security screening technology helps to protect people and infrastructure, making the world a safer place. 

Smiths Detection, part of Smiths Group is a global leader in the development, manufacture and management of security and detection solutions designed to make the world a safer place. Our technology provides threat detection and screening solutions for customers in our key markets: aviation, ports and borders, defence, and urban security.

Our expertise spans 21 global offices, seven manufacturing sites and five R&D centres, with a global network of 3,000 dedicated colleagues contributing towards over 40 years at the frontline of advances in safety and security.  

This results in careers built on variety and the opportunity to work on a range of state-of-the-art solutions, where you can develop your knowledge and experience every day.

Job Description

he Program Manager is responsible for coordination and management of all activities, resources, systems and projects during the lifecycle of long term, ongoing programs. Achievement of key business metrics spanning order through delivery of products and/or services customer specifications, scope, cost, deadlines and quality, while meeting or exceeding Smiths’ financial objectives for revenue and profit and during the entire lifecycle of a program or project.

Responsibilities: Job duties to include but are not limited to;

• Leads and is responsible for all contractual and programmatic deliverables through some or all phases of the product life-cyle: from engineering / design, to testing and qualification, to sourcing and production, to deployment and commissioning, and even into the service and warranty phases.
• Coordinates regularly with key personnel from departments such as Sales, Technology, Sourcing, Production, Quality, and Field Service to ensure deliverables are being developed on-time and on-budget.
• Acts as the central point of contact for customer questions, concerns, and interactions. This includes the scheduling and hosting of formal calls and meetings, plus the informal management of customer requests outside the official meetings.
• Weekly forecasting of revenue activities to ensure corporate financial targets are achieved
•  Develops and manages process for the identification and resolution of key issues. Appropriately escalates unresolved issues in accordance with the Smiths governance model.
• Conducts risk assessment of program deliverables based on impact and probability, and takes action to mediate risk. Appropriately escalates risks in accordance with governance model.
• Monitors program readiness for achieving deliverables, and makes necessary adjustments to achieve deliverables are compliant, on time and within budget.
• In coordination with the sales reprentatives, analyzes and responds to Requests for Proposals (RFP’s), Requests for Quotes (RFQ’s) and Requests for Information (RFI’s) in accordance with Smiths criteria for program acceptance and rejection.
• Reports program status to all stakeholders including preparation and presentation of periodic status reports and monthly Program Management Reviews with the Executive Leadership Team.
• Creates effective business communication encompassing technical proposals for customer requirements, business briefings and presentations.
• Compliance with all applicable U.S. export control and security regulations.
• Complying with and promoting all relevant legal requirements & Smiths policies and procedures, including business ethics, data protection and health & safety.
• Other duties assigned.

Qualifications

Education/training:

• BS or BA degree in related technology or business management.
• PMP accreditation preferred.

Experience:

• At least 5 years’ program / project management experience. Experience of manufacturing or engineering environments. Understanding of global business and US specific government business.

Knowledge/skills:

• Experience managing a cross-functional team indirectly.
• Experience in manufacturing or engineering environments.
• Understanding of global business and US specific government business.
• Ability to implement, lead, and direct program team in use of company or industry standards for program management & related processes.
• Experience working in a highly matrixed organization.
• Previous experience in the production, delivery, and commissioning of capital equipment preferred

Other Requirements:

• Applicant must be a U.S. Person (citizen, green card holder or other permanent resident) and able to pass government backgro