Sales Development Representative

About the Role

As a Sales Development Representative (SDR) at Thomson Reuters you will generate qualified leads by prospecting for business opportunities within new and existing clients. The SDR will also be responsible for cultivating and nurturing prospects to move them from unidentified leads to scored leads with an appointment to talk with an Account Executive. The SDR utilizes outbound phone calls, email, video and social media to reach decision makers within predefined targets; develops ongoing relationships with contacts by providing value to the contact in every interaction; demonstrates a high level of product competency and oral and written communication.

• Make outbound phone calls to customers and prospects to set appointments for sales teams.

• Identify, generate and qualify new sales leads through customer analytics, predictive marketing processes, and existing customers.

• Explain the benefits of Thomson Reuters products and services to potential clients in a concise manner that creates further product curiosity.

• Prospect new customers and leads assigned as part of a pooled resource group.

• Understand specific customer archetypes and needs which are most prevalent within the subsegment and territory.

• Prospect identification, acquisition of contact data.

• Run sales campaigns including creating sequenced email & video campaigns to create new sales opportunities.

• Utilize social media platforms to connect and further score potential leads.

• Provide a feedback loop to Marketing on effectiveness of demand generation campaigns.

• Provide a feedback loop to Value Proposition on effectiveness of persona and product packaging.

• Use an automated and insight-driven Salesforce workflow to progress deals.

• Pilot new sales enablement tools.

• Track qualifying data in CRM to properly score leads.

• Key goals include volume of pipeline generated, number of appointments set, value of total pipeline created, total revenue of deals closed from appointments set, lead to response time.

About You

• One or more years of B2B or B2C inside sales experience

• Outbound prospecting experience, successfully generating new business

• An ability to tell a story with enthusiasm, communicate and influence others over phone, email, video

• Strong time management/organization skills

• Proficient with Microsoft Office, sales automation, CRM (customer relationship management) and/or web-based software programs

• Goal oriented & highly driven

• Technical aptitude for learning products, solving problems and relating to people

• Collaborative/Team player

• High School diploma or equivalent required, 4-year degree (BA, BS) preferred

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What’s in it For You?
At Thomson Reuters, our people are our greatest assets. Here are some of the benefits we offer for your personal and professional growth:

• Culture: Globally recognized and award-winning reputation for equality, diversity and inclusion, flexibility, work-life balance, and more.

• Wellbeing: Comprehensive benefit plans; flexible and supportive benefits for work-life balance; company-wide Mental Health Days Off; Headspace app subscription; retirement, savings, tuition reimbursement, and employee incentive programs; resources for mental, physical, and financial wellbeing.

• Learning & Development: LinkedIn Learning access; internal Talent Marketplace with opportunities to work on projects cross-company; Ten Thousand Coffees Thomson Reuters café networking.

• Social Impact: Eight employee-driven Business Resource Groups; two paid volunteer days annually; Environmental, Social and Governance (ESG) initiatives for local and global impact.

• Purpose Driven Work: We have a superpower that we’ve never talked about with as much pride as we should – we are one of the only companies on the planet that helps its customers pursue justice, truth and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.

Do you want to be part of a team helping re-invent the way knowledge professionals work? How about a team that works every day to create a more transparent, just and inclusive future? At Thomson Reuters, we’ve been doing just that for almost 160 years. Our industry-leading products and services include highly specializ