Bank Fraud Associate Analyst

General information

Career area Deposits Operations Work Location(s) 2911 Lake Vista Drive, TX, 601 S. Tryon Street, NC Remote? No Ref # 21895 Posted Date 03-19-26 Working time Full time

Ally and Your Career

Ally Financial only succeeds when its people do - and that’s more than some cliché people put on job postings. We live this stuff! We see our people as, well, people - with interests, families, friends, dreams, and causes that are all important to them. Our focus is on the health and safety of our teammates as well as work-life balance and diversity and inclusion. From generous benefits to a variety of employee resource groups, we strive to build paths that encourage employees to stretch themselves professionally. We want to help you grow, develop, and learn new things. You’re constantly evolving, so shouldn’t your opportunities be, too?
Work Schedule: Ally designates roles as (1) fully on-site, (2) hybrid, or (3) fully remote. Hybrid roles are generally expected to be in the office a certain number of days per week as indicated by your manager. Your hiring manager will discuss this role's specific work requirements with you during the hiring process. All work requirements are subject to change at any time based on leader discretion and/or business need.

The Opportunity

The primary role of the Bank Fraud Analyst to deter fraud against Ally Bank. This role requires the ability to handle quick-turn, low-exposure fraud cases, use subject matter disciplines to solve difficult problems, execute various risk mitigation efforts and perform administrative tasks for workbench case management. This position requires the ideal candidate to be a high-level problem solver. You will work a hybrid of quick-turn, low-exposure fraud cases and admin tasks for workbench case management.

At this time, Ally will not sponsor a new applicant for employment authorization for this position.

In office role with hybrid schedule - Ally work locations Lewisville, TX and Charlotte NC.

The Work Itself

• ·      Conduct quick-turn reviews of low-exposure fraud cases utilizing various tools and reports to identify potential fraudulent activities on new/existing accounts.

  ·      Conduct interviews with customers, representatives from other financial institutions, and other pertinent individuals to review and gather information related to potential fraudulent activities.

  ·      Ensure compliance with Federal and State laws and regulations related to fraud investigations.

  ·      Excellent communication and collaboration abilities.

  ·      Ensure enterprise-wide compliance with established standards, regulatory policies and procedures for the bank set by FSI as well as Compliance and Legal departments

  ·      Provide excellent customer service to those customers