Delivery Lead/Sr. Scrum Master

MSIG USA continues to grow! 

Company Overview:

MSIG USA is the US-based subsidiary of MS&AD Insurance Group Holdings, Inc., one of the world’s top P&C carriers and a global Class 15 insurer, with A+ ratings and a reach that spans 40+ countries and regions. Leveraging our 350-year heritage, MSIG USA brings the financial strength, expertise, and global footprint to offer commercial insurance solutions that address your business’s unique risks.

About the Role

The Agile Delivery Lead / Senior Scrum Master drives predictable, outcome‑focused delivery across complex technology initiatives. This role blends servant leadership, delivery accountability, agile coaching, and cross‑team coordination to ensure teams deliver high‑quality digital and platform solutions.

You will partner closely with Product Owners, Engineering, Architecture, Project Governance Office, and business stakeholders to maintain transparency, flow, and continuous improvement while fostering a healthy, collaborative team environment.

Key Responsibilities

Agile Facilitation & Team Leadership

•            Serve as Scrum Master / Agile Lead for one or more cross‑functional teams within PNC Insurance.

•            Facilitate agile ceremonies: Sprint Planning, Daily Standups, Reviews, Retrospectives, and Backlog Refinement.

•            Coach teams toward self‑organization, accountability, and high performance.

•            Ensure adherence to agile principles, working agreements, and flow‑based delivery practices.

•            Foster a culture of psychological safety, collaboration, and continuous learning.

Delivery Leadership & Predictability

•            Maintain a disciplined sprint cadence and ensure teams deliver against commitments.

•            Own sprint‑level and release‑level predictability using metrics such as velocity, burndown, cycle time, throughput, and flow efficiency.

•            Use Azu