Cross Domain Field Service Representative - Active TS/SCI Clearance (Onsite)

Date Posted:

2025-01-07

Country:

United States of America

Location:

GA301: Luketina Hall Grvtown, Georgia Luketina Hall , Grovetown, GA, 30813 USA

Position Role Type:

Onsite

Collins Aerospace, an RTX company, is a leader in technologically advanced and intelligent solutions for the global aerospace and defense industry. Collins Aerospace has the capabilities, comprehensive portfolio, and expertise to solve customers’ toughest challenges and to meet the demands of a rapidly evolving global market.   

Collins Aerospace is currently in search of a Cross Domain Field Service Representative (FSR). The Cross Domain Field Service Representative performs maintenance and sustainment of cross domain hardware, software, user accounts, and configurations at a field site. The FSR is expected to manage local users and groups, monitor system processes to ensure functionality, gather and maintain relevant local site information, install patches and system updates, identify, troubleshoot, and resolve technical issues, and coordinate with mission partners and program developers to drive cross-domain solutions as a member of a team.  This is an onsite position providing mission technical support at our U.S. Army customer facility located at Fort Eisenhower, GA.

What You Will Do​ 

• Manage multiple server stacks, virtual machines, storage area network devices, and cross domain appliances simultaneously at a field site. 

• Perform user account creation and maintenance in line with program policies and procedures. 

• Perform system installation tasks to include system patching, software updates, full system installations, and full system backup and recovery. 

• Directly participate in local system Accreditation events, Site Based Security Assessments (SBSA), and regular system security audits. 

• Coordinate with local facility and unit support elements to ensure the program is properly informed regarding network and datacenter status and availability at the field site. 

• Maintain and sustain multiple web applications in line with Army and domain policy across multiple networks. 

• Monitor cross domain system processes and provide status and usage reports as required utilizing multiple monitoring tools and methods. 

• Identify, troubleshoot, resolve, and document technical issues for field site hardware, software, networks, and processes. 

• Establish and ensure proper connectivity and data flow functionality of cross domain systems/processes and associated mission partner and user environments. 

• Directly contribute and participate in cross domain process improvements and recommendations based on customer and mission partner requests and feedback. 

Qualifications You Must Have  

• Security+ or higher DoD 8570 certification.  

• Typically requires a degree in Science, Technology, Engineering or Mathematics (STEM) and minimum 5 years prior relevant experience or an Advanced Degree in a related field and minimum 3 years of experience or in absence of a degree, 9 years of relevant experience 

• Active and transferable U.S. government issued TS/SCI Security clearance is required prior to start date. 

• U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance. 

Qualifications We Prefer 

• Military experience with a diverse range of Linux based Military Intelligence systems across multiple networks and domains. 

• Prior Military Communication Career Fields – example U.S. Army MOS 35T Military Intelligence Systems Maintainer/Integrator. 

• Experience with Linux system maintenance and automation methods (BASH scripting, Python, Ansible). 

• Experience with Structured data standards and validation methods for Intelligence data (XML, KML, Imagery and FMV Metadata). 

• Experience maintaining VMWare virtualization environments. 

What We Offer​ 

• Medical, dental, and vision insurance.  ​ 

• Three weeks of vacation for newly hired employees.  ​ 

• Generous 401(k) plan that includes employer matching funds and separate employer retirement contribution, including a Lifetime Income Strategy option.  ​ 

• Tuition reimbursement program. ​ 

• Student Loan Repayment Program.  ​ 

• Life insurance and disability coverage.  ​ 

• Optional coverages you can buy pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection. ​ 

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