Insurance Verification Specialist

Overview

We are seeking an Insurance Verification Specialist, sometimes referred to as a Hospital Insurance Verifier and Financial Counselor in our Admitting Department. The Insurance Verification Specialist or Insurance Verifier/Financial Counselor verifies patient insurance eligibility and benefits, determines financial responsibility, and communicates this to patients before procedures. The Hospital Insurance Verifier assist patients with payment arrangements and refer eligible individuals to assistance programs or discounts. Additionally, Insurance Verifiers collaborate with Case Management to secure necessary authorizations and maintain clear communication throughout the process.  

Shift’s Available:  Days  

Employment Type: Full-Time 

Hours: 8-hour – 8:00am to 4:30pm 

Location: St. Joseph Medical Center – Kansas City, MO 

 

Here are some of the benefits of working at Prime Healthcare: 

• Health, dental, and vision insurance options 

• Paid vacation, sick time and holidays 

• Bereavement leave, FMLA and other leave options 

• Employer 401K options 

• Tuition reimbursement options  

• Life, disability, and other insurance options 

• Many other amazing benefits 

Responsibilities

Essential Duties and Responsibilities (includes, but not limited to): 

• Verify patients’ insurance coverage and benefits thoroughly prior to hospital admission or scheduled procedures to ensure accurate billing and eligibility 

• Assess and determine patient financial responsibility based on insurance details and communicate this information clearly to both patients and hospital staff 

• Coordinate the pre-authorization and insurance approval process to ensure all necessary approvals are secured before services are provided 

• Maintain and update accurate patient insurance and demographic information within the hospital’s electronic health record system to support smooth admissions and billing 

• Guide and assist patients in accessing available financial assistance programs, answering billing questions, and resolving insurance-related concerns to ease their hospital experience 

Qualifications

Before we go any further, we do have some deal-breakers. You must have:  

• High School Diploma or GED
• Customer Service Skills 

Additional Required Knowledge, Skills & Abilities: 

• Authorization Process Knowledge
•  Knowledge of Standard Insurance Companies and Verification Requirements

Additional Qualifications That Are a Plus: 

• Problem-solving skills

Full benefits at Prime Healthcare: https://www.primehealthcare.com/careers/benefits/  

 

 https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf  

 

 

Employment Status

Full Time

Shift

Days

Equal Employment Opportunity

Company is an equal employment opportunity employer. Company prohibits discrimination against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (subject to applicable law), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. The Company also prohibits harassment of applicants or employees based on any of these protected categories. Know Your Rights: https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf