Sr. Coordinator-Sports Experiences

Who We Are:

Endeavor is a global sports and entertainment company, home to many of the world’s most dynamic and engaging storytellers, brands, live events, and experiences. The Endeavor network specializes in talent representation through entertainment agency WME; sports operations and advisory, event management, media production and distribution, and brand licensing through IMG; live event experiences and hospitality through On Location; full-service marketing through global cultural marketing agency 160over90; and sports data and technology through IMG ARENA and OpenBet. Endeavor is also the majority owner of TKO Group Holdings (NYSE: TKO), a premium sports and entertainment company comprising UFC and WWE.

A Sr. Coordinator is responsible for operational sales efforts related to the Company’s various events and services. Primary responsibilities include managing the event live process, handling multiple tasks and projects, anticipating event needs, discerning work priorities, and meeting deadlines with minimal supervision.

Primary Responsibilities

• Guest service support and issue resolution via phone and email
• Foster relationships with guests, hotels, transportation, other vendors, and services
• Create event and hotel (CCG/Prepaid) builds in proprietary programs/systems
• Support Sports Experiences team with preparation of event materials throughout the planning and execution of events
• Support event logistics such as guest check-in, ID, badges, and other items for distribution
• Assist in fulfillment process to include ordering components, coordinating delivery of packages
• Assist in creating and distributing event-related communications to applicable recipients (e.g. guest and hotel communications during changes)
• Work in conjunction with and communicate closely with other departments as it relates to major events:
• Compile and maintain event summary information such as tracking historic sales and hotel reporting
• Support Accounting with billing, reconciliation, and collection process for event services
• Assist in process development by analyzing current processes, then identifying and communicating opportunities to streamline procedures that directly impact productivity
• Cultivate a working knowledge of all events/services to provide customer support; assist Customer Service with incoming sales calls

Travel

Must be flexible with work and travel schedule. Ability to travel for work during holidays. This position may require a minimum of 25% travel.

Qualifications

Required Education and/or Experience

• Bachelor’s Degree in Hospitality or a related field, or equivalent experience
• Minimum of 3+ years in the sports, travel and/or hospitality industry

• Exceptional interpersonal skills – a collaborative style and ability to communicate effectively at all levels with strong oral, written, and presentation skills
• Continually striving for self-development and discovering better means of accomplishing both personal and professional goals
• Collegiate sports and/or event operations
• Travel & Hospitality

Endeavor unites and brings people together in our love of sport, culture, and entertainment. We understand this can only be accomplished when we lead with a lens of diversity, equity, and inclusion in everything we do. As a global company that drives culture, we strive to reflect the world’s diverse voices.  

Endeavor is an equal opportunities employer and encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, or religion or belief.