Accelerate the possible by joining a winning Amcor team that’s transforming the packaging industry and improving lives around the world.

At Amcor, we unpack possibility through our innovative and responsible packaging to provide solutions that benefit our customers, our people and our planet.  More than 10,000 consumers worldwide encounter our products every second and rely on us for safe access to food, medicine and other goods. We value their trust by making safety our guiding principle. It’s our core value and integral to how we do business.

Beyond this core principle, our shared values and behaviors unite us as we work together to elevate customers, shape lives and protect the future. We champion our customers and help them succeed. We play to win – adapting quickly in an everchanging world – and make smart choices to safeguard our business, our communities and the people we serve for generations to come. And we invest in our world-class team, empowering our colleagues to unpack their potential, because we believe when our people grow, so does our business.

To learn more about playing for Team Amcor, visit www.amcor.com I LinkedIn I Glassdoor I Facebook  I YouTube

Job Description

About the role

The Senior Manager, IT Global Technical Delivery is accountable for guiding a technical team to deliver new capabilities and optimize existing applications, as well as managing the end‑to‑end delivery, stability, and strategic development of SAP Basis and DBA services. 

Key Job Accountabilities

• Ensure the SAP Basis and database environments operate reliably and meet business operational requirements. 
• Meet agreed SLA’s for all SAP Basis and DBA services. 
• Support the implementation and continuous improvement of the SAP Basis and DBA program. 
• Perform resource and capacity planning, communicating constraints, alternative resource options, priorities, and expected delivery dates to Business and Demand Managers / Business Relationship Managers. 
• Manage all SAP Basis and DBA escalations, ensuring timely resolution and stakeholder communication. 
• Oversee third party service providers supporting SAP Basis and DBA activities, when required. 
• Proactively develop and standardize SAP Basis and DBA practices across t