Senior/Staff Product Manager, Technical (NARA)

About Skylight

Skylight is a digital consultancy using design and technology to help government agencies deliver better public services. We’re at the forefront of a civic movement to reinvent how all levels of government serve families, patients, and many others in today's digital world.

If you want to play a part in driving this critical movement forward, we’d love for you to join our growing team of public interest technologists. The work we do matters.

About the job

At Skylight, product managers are responsible for strategy, planning, execution, stakeholder management, and team health. Product managers partner with researchers, designers, engineers, client stakeholders, and others to inform their product decisions. At a high level, it’s the product manager’s job to figure out what to build next and why.

In this role, you’ll support the National Archives and Records Administration (NARA) as they modernize how critical government records are securely transferred, stored, and accessed. This work is essential to preserving and providing secure access to historical records, supporting NARA’s vital mission for generations to come.

What you’ll do

• Lead a cross-functional team of researchers, designers, engineers, and subject matter experts to deliver high-impact products and services
• Translate user and partner needs into a cohesive product strategy that outlines vision, objectives, success metrics, product roadmap, and backlog
• Manage product direction and scope — from early user research through implementation
• Write and prioritize user stories, then organize them into clear release plans
• Facilitate team ceremonies like planning sessions, stakeholder syncs, and retrospectives
• Leverage data and feedback to inform the product roadmap, making thoughtful decisions about priorities and trade-offs
• Collaborate closely with government teams to share digital skills and product knowledge
• Navigate bureaucratic complexities with creativity, helping simplify processes along the way
• Coordinate with government partners to ensure seamless integration with their existing tools and processes

What we're looking for

Minimum qualifications

• Solid understanding of lean product principles (like MVP) and how to apply them across the product life cycle to reduce risk, validate assumptions, and speed up learning
• Ability to craft a product strategy that’s rooted in a clear problem definition, focuses on outcomes (not just features), and includes success criteria
• Proven skill in executing that strategy by breaking down scope into smaller, high-value chunks, maintaining a prioritized backlog of validated user stories, and guiding the team through iterative development
• A strong technical background that lets you discuss operational needs, system reliability, and technical constraints — and then turn that knowledge into a user-focused roadmap
• Understanding of human-centered design and how it can drive product direction
• Comfort working across disciplines — researchers, designers, engineers, etc. — to get things done
• Experience managing clients and stakeholders in a way that builds trust, alignment, and a healthy team environment
• Knowledge of various software development methodologies (e.g., agile, lean) and how to put them into practice
• Experience with product management in a technical environment that includes Azure operations and maintenance
• Eastern Time zone availability
• Ability to work successfully within a professional services environment (e.g., can communicate effectively with clients)
• Passionate about creating better public outcomes through great government services
• A mindset and work approach that align with Skylight’s core values

Nice-to-have qualifications

• Experience working with government agencies, especially in records management or cloud modernization (e.g., Microsoft Azure)
• Exposure to large-scale data migration projects
• Prior experience in the civic tech space
• Background in areas like legal discovery, libraries, or museums
• Experience leading kanban agile teams
• Prior experience working in the civic tech space
• Experience working in a remote-team environment

Don’t meet 100% of the criteria but think you can do the job? We’d love to chat anyway! We’re on a mission to build diverse teams, and studies have shown that women and marginalized folks are less likely to apply to jobs if they don’t check every box.

Other requirements

• All work must be conducted within the U.S.