Senior Sustaining Engineer – Electrical

Job Title

Senior Sustaining Engineer – Electrical

Requisition

JR000015832 Senior Sustaining Engineer – Electrical (Open)

Location

Madison, WI

Additional Locations

Job Description Summary

The Senior Sustaining Engineer – Electrical provides expert technical leadership and support to manufacturing, complaint, and service teams across sustaining, manufacturing, design, and quality engineering functions. This role is responsible for detailed failure investigation, including fault isolation to the component or subsystem level, root cause determination, and implementation of effective corrective actions. The position leads design changes and engineering change orders (ECOs) to improve product reliability, manufacturability, serviceability, safety, and cost.

This position is responsible for identifying, developing, and executing key initiatives aligned with business objectives, including quality improvements, customer support, product lifecycle management, supply chain continuity, and new product introductions. Responsibilities include component obsolescence management, supplier engagement, and qualifications of alternate components or designs.

The engineer ensures proper verification and validation of design changes and supports CAPA activities, regulatory compliance, and maintenance of design documentation in a cGMP-regulated medical device environment. A strong emphasis is placed on patient safety, product compliance, and customer satisfaction.

As an active member of the product lifecycle management team, this role requires agility and resilience, with the ability to manage multiple priorities while maintaining a high level of technical execution and engineering rigor. Excellent written and verbal communication skills are essential.

Job Description

Key Responsibilities:

• Perform system-level troubleshooting of electro-mechanical and electro-pneumatic systems, including hardware/software interactions.
• Conduct hands-on electrical engineering analysis (analog and digital) and detailed fault isolation to component or subsystem level.
• Lead root cause investigations for field and internal product issues, ensuring clear problem replication and resolution.
• Own and implement design changes (ECOs), driving solutions that improve product reliability, manufacturability, serviceability, and safety.
• Drive corrective and preventive actions (CAPA) and resolve system-level design and production issues.
• Lead and execute process and product changes to address both field failures and internal manufacturing/quality issues.
• Ensure appropriate verification and validation of all design and process changes.
• Collaborate with manufacturing, quality, service, and other engineering functions to resolve complex technical issues.
• Provide technical leadership and oversight for small internal and external teams and actively contribute within cross-functional teams.
• Conduct component research, selection, and qualification, including supplier engagement and technical evaluation.
• Manage component obsolescence, alternate sourcing, and supply chain continuity.
• Develop, improve, and ensure adherence to processes and procedures required for regulatory compliance in a cGMP medical device environment.
• Support complaint investigations, CAPA activities, and design documentation, ensuring traceability and audit readiness.
• Maintain a strong focus on patient safety, product quality, compliance, and customer satisfaction.
• Demonstrate technical ownership and accountability across the full lifecycle from failure identification → root cause → validated solution implementation.

Qualifications:

Education / Experience

• Bachelor’s degree in Electrical Engineering or related field (advanced degree preferred); equivalent medical device experience may substitute
  • 5+ years of experience in complex medical device design, sustaining, manufacturing, or field/service engineering
• Strong expertise in analog, digital, and mixed-signal circuit analysis and debugging
• Proven ability in system-level troubleshooting across hardware, firmware, and integrated systems
• Ability to perform fault isolation to the component/subsystem level and drive root cause resolution
• Hands-on experience with lab equipment (oscilloscopes, logic analyzers, multimeters, power analyzers)
• Experience with schematic review, PCB analysis, and implementing design changes (ECOs)
• Knowledge of DFM, DFR, and design for serviceability principles
• Experience supporting manufacturing,