Director, Enterprise and Wholesale Sales Engineering

Company Description

At Brightspeed, we are reimagining how people live, work, play and connect by providing fast, reliable internet connections and an awesome customer experience in twenty states throughout the Midwest and South.

Backed by funds managed by Apollo Global Management, our vision is to accelerate the upgrade of copper to fiber optic technologies, bringing faster and more reliable internet service to many rural markets traditionally underserved by broadband providers, while delivering best-in-class customer experience.  

Be a part of the team that will make this vision a reality….designing and building a world class fiber network and creating a customer experience second to none.

Check us out on the web!  

Job Description

We are currently looking for a Director, Enterprise & Wholesales Sales Engineering to join our growing team! In this role, you will be responsible for leading all pre-sales engineering for Enterprise & Wholesale, owning strategy creation & pre-sales engineering engagement for the business.

As a Director, Enterprise & Wholesales Sales Engineering, your duties and responsibilities will include:

• Oversee all sales engineering strategy, working cross-functionally within our organization – network planning, engineering/construction, & service delivery
• Responsible for creating & leading strategic projects & initiatives – internally & externally
• Consultatively approach customers to understand business challenges, clearly articulating strategies & solutions – internally & externally
• Provide oversight for customer designs, network infrastructure alignment, program development, processes, and technical documentation
• Lead critical projects & activities related to strategic carrier growth & network design
• Travel to customer meetings & industry conferences
• Strong public speaking – Ability to drive results from planning, strategy, & execution
• Oversee & assist the SE organization in preparing, completing, and presenting all technical designs and documentation to customers & internal stakeholders (engineering and Service Delivery)
• Deliver confidence to the wholesale customers by being a subject matter technology expert
• Play a critical role in developing the standards by which we evolve

Qualifications

WHAT IT TAKES TO CATCH OUR EYE:

• 10+ years of telecommunications experience supporting technical projects
• Proven leader who has demonstrated an ability to drive technical projects
• Carrier telecommunications experience – supporting both wireless & wireline services
• Strong knowledge of telecommunications technologies & design principles – particularly carrier services
• Strong presentation skills
• Ability to effectively work cross-functionally while managing multiple large projects
• Strategic & analytical skills capable of developing & leading revenue growth
• Customer-oriented with a strong track record of establishing trusted relationships

BONUS POINTS FOR:

• Master’s degree in business, or computer science
• Industry certifications – CCNP, MEF Network Expert, JNCIS-SP, etc.

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Additional Information

WHY JOIN US?

We aspire to contemporary ways of working.

Recognized as a Top Workplace by the Charlotte Observer, Brightspeed HQ is located on the 7th floor of the new Vantage South End - East Tower in Charlotte, NC. We prioritize hiring talent in the Charlotte area, whenever possible, to make it a truly vibrant destination for our hybrid workforce. At Brightspeed, we have roles that are designated as remote, hybrid, office or field-based, depending on the position, business needs and individual circumstances. We also invest in technology that enables our entire team to stay connected. Why? Because Brightspeed recognizes the value of finding the best talent for the job, wherever they may be.

We offer competitive compensation and comprehensive benefits.

Our benefits and paid time off programs reflect our underlying belief in promoting overall wellness through physical, emotional and financial health. Brightspeed offers a comprehensive benefit program, including competitive medical, dental, vision, and life insurance; an employee assistance program; a 401K plan with company match and a host of voluntary benefits. 

Diversity, equity and inclusion are at the center of our grounding belief in Being Real. 

When we bring our authentic selves to work, everyone is better as a result. A diverse team helps us be fierce advocates f