Director, Business Capability Team Management (Platform/Services Leader)
NationwideAbout the role
This position oversees productivity and automation solutions for Nationwide Financial (NF) and is critical to achieving our 2025 multi-million target in savings across all NF businesses. Leveraging IT supported Citizen Development and minimizing traditional technology investment, this role will enable substantial ROI.
The ideal candidate will have experience and confidence in leading strategic, technical, and operational teams, demonstrating the ability to drive substantial impact and growth.
This role is essential for driving innovation, efficiency, and long-term sustainable growth through the management of various high-impact services and teams including:
- Productivity & Digital Workflow Solutions
- Technology and Application Support
- Emerging Technology Solutions
- Business Automation Solutions
- Workflow and Imaging Product Team
Key Responsibilities:
- Leadership: Lead large teams with a strong track record of scaling impact.
- Strategic Direction: Guide the development and execution of strategies to meet business objectives and enhance operational efficiency.
- Innovation: Drive innovation and efficiency across all managed services.
Key Opportunities Ahead:
- Workflow Modernization: Continue advancing workflow modernization strategies to optimize efficiency and create significant cost savings.
- Scalability and Acceleration: Identify creative options to scale services and resources to meet increasing demand and pace.
It is our intention to fill this role in Columbus, Ohio, however, on occasion, applications from internal candidates that are working remotely who bring critical industry skills and relevant experience may be considered.
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Compensation Grade: H4
Job Description Summary
Do you want to be a member of a team that aspires to lead business innovation in the insurance and financial services industry? Are you an entrepreneur at heart, able to pivot quickly and be agile in your approach? If you're passionate about fueling growth, driving improvement and solving needs in a way that haven't yet been imagined, then Nationwide's Business Capability Team group may be the place for you!As a Director, you will lead a creative and passionate team and we'll count on you to develop the team's talent and resources and keep up on the latest product management trends-in and beyond the insurance industry- and apply that knowledge for continuous improvement.
You will also work with the end customer, extended strategy teams, and business partners to provide strategic direction in meeting customer needs. You will be responsible for aligning a given product and journey team around a holistic vision and enabling that teams' work efforts towards a common set of outcomes aligned against the Annual Operating plan(s) and multi-year strategic plan(s). This position requires an in-depth understanding of the specific capability/ journey that is owned and the underlying technologies that need to come together in order to deliver on internal business outcomes and, more importantly, customer related outcomes.
Job Description
Key Responsibilities:
Creates high level strategy for products and are responsible for ensuring the team's effort and work is prioritized to execute and advance the business strategy in the most effective manner. Collects and analyzes feedback from end customers, stakeholders to apply to product development and strategic direction for the business line; monitors product usage and impacts.
Accountable for the holistic view of multiple products; setting the product vision and strategy and ensuring connection across product teams. Accoun
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