Administrative Coordinator (BH), Asheville Behavioral Health Office

We are hiring for:

Administrative Coordinator (BH), Asheville Behavioral Health Office

Type:

Regular

If you are a positive and personable individual looking for a satisfying and fun opportunity to make a real difference in the lives of people with intellectual, developmental disabilities, and people facing mental health, and substance use challenges, join our team at RHA Health Services!  

Ensures all administrative and customer service functions are handled in a efficient, accurate, and timely manner and is in accordance with company policies and procedures. Coordinates closely with supervisor and potentially with department head to assure customer service is provided to individuals served. This position could be assigned to an ACTT (Assertive Community Treatment Team) team (Program Assistance).

Assists with Customer Service Responsibilities - Answers telephones, greets, and assists customers (individual served, providers, vendors, co-workers), demonstrates appropriate phone etiquette, assesses information given and responds with proper information regarding agency and services provided.

Assists with Data Entry and Record Management - Uploads any paper medical records daily following required format. Documents release and disclosure on accounting of release and disclosure form. Generates and reviews reports as needed. Effectively functions as a liaison in coordinating and addressing chick in/check out; scheduling; customer service; copay collections and work crew.

Coordinates Financial Data and Performance - Ensures daily deposits are completed if applicable, oversees petty cash funds and documentation. May maintain agency credit card security along with reconciling credit cards as assigned. Maintains a high performance work environment characterized by positive relationships and strong orientation to quality care.

Performs Administrative Responsibilities - May provide general building maintenance work orders and maintain office supplies. Operates and maintains office equipment a needed. May perform risk management to include workers compensation, OSHA, and safety inspections, and perform office orientation for new employees. Faxes documents following required procedures, ensures correct postage on outgoing mail, distributes incoming mail. Participates on committees and in unit/community meetings as needed. Receives ongoing training and skills enhancement through conferences , seminars, and relevant training. Demonstrates flexibility and commitment to meeting unit/consumer needs.

Pre-employment screening:

• Complete criminal background
• Name checked in the registries. (OIG exclusions database, Child Abuse Registry, and Offenders Against Individuals with Developmental Disabilities)
• Drug testing
• Education verification and other credentialing based on position requirements.
• Proof of employment history or references (if required)
• Positions that require driving Proof of driver's license, driver's insurance, and vehicle, IF required for providing transportation for individuals.

We offer the following benefits to employees:

• Payactiv: early access to the money you’ve earned from hours you’ve already worked, before payday!
• Employee perks and discount program: to help you save money!
• Paid Time Off (full-time employees only)
• Health/Insurance (full-time employees only)
• 401(k) retirement savings program
• Wellbeing Programs: Physical, Emotional and Financial
• Chronic Disease management programs for hypertension and diabetes (for qualifying employees)
• Training: Free CPR, first aid, and job-specific training opportunities

*contract/contingent workers and interns do not qualify for any of the above benefits

EEO Statement RHA is an equal opportunity employer. In addition, we provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances. If you are an individual with a disability and need a reasonable accommodation to participate in the application process, please contact our solutions center.

About RHA:

At RHA Health Services, we help individuals with intellectual and developmental disabilities, mental health and/or substance use needs live their best lives. Our mission is to provide a safe and healthy environment while creating opportunities for personal outcomes.

For over 30 years, the people we serve and support have remained at the very center of everything we do. RHA currently provides services in North Caro