IT Support Specialist (La Almunia de Dona Godina, App, Lab IT, Customer Support)

<p>D-ploy is an <strong>IT</strong> and Engineering Solutions company with operations throughout the EMEA region including Switzerland, Germany, Czech Republic, Austria, UK, as well as the USA. </p><p>We pride ourselves on delivering innovative and superior services and solutions to numerous industry-leading clients. By building relationships and trusted partnerships within the <strong>IT</strong> community, we optimize our customer‘s <strong>IT</strong> productivity and contribute to the organization’s success and value.</p><p>We are interested in talking to engaging, flexible, and solution-oriented individuals who are looking to become a part of a dynamically growing and international organization. We are focused on creating value where <strong>IT</strong> counts, join us!</p><p><br/></p><h3>Tasks and Responsibilities</h3><ul> <li>Support of Computerized Systems:<ul> <li>Supporting computers for qualification according to defined strategy</li> <li>User administration and support deployment of new tools</li> <li>Reporting periodically</li> <li>Performing system reviews (for GMP systems) and backups</li> <li>Regular contacts and cooperation with software providers</li> </ul> </li> <li>Lab IT support<ul> <li>Prepare documentation of installations</li> <li>Implementation of IT hardware and infrastructure-related solutions</li> <li>Troubleshooting and investigation for analytical software applications and lab PC systems</li> </ul> </li> </ul><p><strong>Requirements</strong></p><ul> <li>Bachelor's degree or equivalent experience in Computer Science, Engineering or related area</li> <li>Over 2 years of experience working in a desk-side support environment</li> <li>Good understanding of and motivation for working in regulated environments (GxP)</li> <li>IT knowledge is required</li> <li>Ability and willingness to work in a paper-based environment</li> <li>Flexible and team oriented person</li> <li>Collaborative and creative individual who owns and solves problems creatively, can communicate his/her ideas and results very effectively to colleagues and stakeholders</li> <li>Experienced working in multinational teams, i.e. sensitive of cultural differences and adaptable</li> <li>Fluency in English and Spanish (spoken and written)</li> <li>Valid Driving License </li> <li>Candidates have to declare Criminal record extract not older than three months</li> </ul><p><strong>Benefits</strong></p><ul> <li>Broad range of activities, tasks, and projects</li> <li>Flexible working conditions </li> <li>Vouchers (B-day voucher, wedding, and new born surprise)</li> <li>Contributions to wellness programs (multisport card)</li> <li>Fishing for Friends program – our referral program</li> <li>Refreshments in the D-ploy office</li> <li>Further development and professional advancement </li> <li>Friendly and international working environment </li> <li>Company-sponsored events</li> <li>Competitive salary and various benefits</li> </ul> Is <strong>IT</strong> in your DNA?