Vehicle Operations Specialist – New Center Opening (Mission Viejo)

About Lucid

At Lucid, we are creating exceptional mobility experiences through innovation to drive the world forward. Built on Lucid’s proprietary technology and software-defined vehicle architecture, our award-winning vehicles bring our “Compromise Nothing™” approach to the global automotive market. That means refusing to choose between performance and sustainability, design and engineering, ambition and integrity. In Lucid Air and Lucid Gravity, we have designed and built vehicles that have redefined their segments, combining exceptional range, performance, design, and expansive space in a single experience. 

We achieve this through deep vertical integration, with design, engineering, and production happening in-house across our global offices and manufacturing facilities. Our teams come from industries around the world, united by a shared commitment to excellence. By refusing to settle, you can help redefine what’s possible and shape the future of mobility.

Lucid is excited to announce the grand opening of our brand-new Studio and Delivery location in Mission Viejo, California (28471 Marguerite Pkwy, Mission Viejo, CA 92692).

This new location reflects our continued investment in delivering a world-class customer experience and expanding Lucid’s presence throughout Southern California. We are building a talented team of sales and delivery professionals who are passionate about creating exceptional customer journeys, fostering meaningful relationships, and accelerating the adoption of sustainable transportation. Join us at an exciting time as we launch this new location and help shape the future of Lucid’s retail and delivery operations from day one.

As a Vehicle Operations Specialist, your primary responsibility is to manage all onsite vehicles including sales inventory, used vehicles, lease returns, and internal fleet in partnership with both on-site and HQ-based teams. The Vehicle Operations Specialist is a critical partner in ensuring the readiness of inventory, flow of vehicle movements, and accuracy of inventory tracking. We prioritize a world-class customer service experience, and our Vehicle Operations Specialist plays a key role in continuing to build upon the Lucid Motors brand through their organization and support of the sales team. 

Our ideal candidate has an unwavering commitment to the accurate collection and recording of information and possesses demonstrable interpersonal and communication skills. You are meticulously detailed, well-organized, and understand the critical nature of setting daily priorities. 

The Role: 

• Monitor and manage the location’s physical vehicle inventory, ensuring inventory vehicles are in ready-to-sell condition and that lots are clean and well organized. 
• Conduct lot walks and physical inventory to ensure inventory accuracy. 
• Partner with internal allocations team to inform of inventory needs. 
• Ensure inventory is well-maintained and appealing, performing software updates, cleaning and charging vehicles as required. 
• Partner with internal teams to manage lease return, trade-in and fleet vehicles on-site. 
• Coordinate logistics for vehicle movements as required between Lucid facilities and third-party locations. 
• Monitor inbound shipments of vehicles from manufacturing or third-party facilities. 
• Perform and verify vehicle intake inspection and ensure inbound cars comply with quality standards per Lucid’s defined quality intake assessment.   
• Liaise with Service team in case of required repair work.  
• Partner with sales teams on the status of vehicle readiness.  
• Assist with new vehicle deliveries during high volume periods and daily operations as required. 

Qualifications  

• 2+ years of professional experience in op