Business Analysis & Information Manager – Patient Assistance Programs

Career Category

Information Systems

Job Description

Join Amgen’s Mission of Serving Patients

At Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do.

Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases. With our focus on four therapeutic areas –Oncology, Inflammation, General Medicine, and Rare Disease– we reach millions of patients each year. As a member of the Amgen team, you’ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives.

Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you’ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.

Business Analysis & Information Manager – Patient Assistance Programs

What you will do

Let’s do this. Let’s change the world. In this vital role you will be based at our global headquarters in Thousand Oaks, CA. The Manager will report directly to the Associate Director, Patient Assistance Programs (PAPs).

The Patient Assistance Programs Business Analysis & Information Manager will provide data analysis and forecasting support for multiple Amgen products related to Patient Assistance Programs. They will develop/implement improvements with a focus on forecasting, latest estimates, long range plans, and ad-hoc forecasting requests. They will work cross-functionally with Amgen Data Management, Law, Safety, Quality, Supply Chain, Healthcare Compliance, US Patient Access and Reimbursement, Finance, and Accounting to understand PAP trends and data. This individual will streamline forecasting and supply management processes and create an improved overall data experience for other members of the Patient Assistance Programs team supporting the Sr. Director in managing requests for data to executives

Key responsibilities of Patient Assistance Programs, Business Analysis & Information Manager include:

• Accountable for data management and technology on the PAP team
• Develop best practices for forecasting and analysis
• Lead coordination amongst cross functional stakeholders to simplify and standardize data and executive dashboards
• Create playbook for scalable forecasting across brands, business units, and disease states
• A​ct as Program Lead for inventory forecasts and any necessary changes to the forecasts
• Support the execution of budgets and long-range planning
• Engage our cross-functional Amgen partners (e.g. Finance, Accounting, Trade Operations, Supply Chain and Quality) to coordinate, plan and manage Patient Assistance Donations and inventory
• Manage within strict compliance guidelines with regards to Patient Assistance Data sharing
• Provide ad hoc research and analysis to support development new product proposals and potential changes to existing products
• Support relationship management with all internal and external partners (e.g. Finance, Accounting, Data Management, Supply Chain, Trade Operations, and others)
• Manage collection of data elements requested across Amgen (e.g. Corporate Responsibility and Compliance memo, ESG Report, Investor relations, etc)
• Assist with program impact analytics and long-range budget planning

Travel: Up to 20% (visit suppliers, attend conferences)

What we expect of you

We are all different, yet we all use our unique contributions to serve patients. The professional we seek is an individual with these qualifications.

Basic Qualifications:

Doctorate degree

Or

Master’s degree and 2 years of business analytics or forecasting experience

Or

Bachelor’s degree and 4 years of business analytics or forecasting experience

Or

Associate’s degree and 8 years of business analytics or forecasting experience

Or

High school diploma / GED and 10 years of business analytics or forecasting experience

Preferred Qualifications:

• Advanced degree (MS/MBA)
• Degree concentration in economics, finance, mathematics, or statistics
• Business analytics or forecasting experience in the biopharmaceutical or other healthcare industries
• Extensive business analytics and forecasting experience particularly in budgeting and data management
• Expert knowledge in the use of and building of spreadsheets, databases and data management tools, and AI (i.e. Excel, Tableau, SharePoint, etc.)
• Experience with advanced spreadsheets, modeling software, reporting softw