Office Assistant (Courier)

Company

Cox Automotive - USA

Job Family Group

Business Operations

Job Profile

Business Services Specialist I

Management Level

Individual Contributor

Flexible Work Option

No remote option; must work at a specified Cox location

Travel %

No

Work Shift

Day

Compensation

Hourly base pay rate is $17.31 - $25.96/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate’s knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.

Job Description

Dealertrack is hiring for a Courier at our Sacramento, CA facility.

• This is an on-site position, and cannot be done remotely.
• Schedule: Monday – Friday, 7:30AM – 4:00PM PST

Under general supervision, the Courier is responsible for:

• Dropping off and picking up items at the DMV
• Bank deposits and inventory drop offs
• Signing for documents, answering paperwork questions, waiting at the DMV while transactions are being processed, attending scheduled appointments at the DMV
• Performing vehicle maintenance, such as fueling, cleaning windows, etc.), routine inspections and identifying standard or unexpected maintenance requirements.
• When the courier returns from the daily route, they will be responsible for filing documents, managing the file storage room, preparing for shipments, shredding, scanning, and any other administrative tasks, as assigned.

Your Role:

• Performs a variety of office support tasks, including answering the telephone, recording, and forwarding messages, answering questions via email, fax or telephone about sales taxes and motor vehicle fees and requirements, and entering data into the computer.
• Follow up phone calls and/or emails to customers may be necessary.
• Safely operate a vehicle and transport paperwork to and from the office in various traffic conditions.
• Adhere to pickup and delivery schedules.
• Perform daily and routine maintenance tasks safely.
• Notify Supervisor of any potential delays in pickup or deliveries.
• Troubleshoot mechanical problems, and report to management.
• Appropriately and timely reporting of accidents or other incidents.
• Administrative tasks, such as filing documents, scanning, organizing the file storage room, locating and retrieving files
• Help in other areas when there are no drop offs or pickups which can include, Kofax Scanning, DCN Scanning, Inventory, or other paperwork tasks.
• Other duties as assigned by management.

Minimum Qualifications:

• High School Diploma/GED 
• Generally, less than 2 years of experience 
• Valid driver’s license
• Good verbal and written communication skills
• Strong attention to detail and organizational skills
• Ability to multitask
• Excellent customer service skills and ability to perform professionally
• Basic computer skills and proficiency in Microsoft Office products
• Ability to work effectively in a fast-paced environment under time-sensitive requirements

What We Look For (Preferred)

• Knowledge of the DMV titling and registration process

Drug Testing

To be employed in this role, you’ll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.

Benefits

Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, parental leave, and COVID-19 vaccination leave.

About Us

Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells – or simply uses – cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, d