Medical Assistant Coordinator - Family Medicine

Provides administrative support to division and clinical support for the Maryland Primary Care Program (MDPCP) and other Value Based Performance Programs. Assists providers in the prevention, management of chronic disease, and preventing unnecessary hospital utilization by, including but not limited to, conducting SDOH patient screenings, scheduling post ED/Inpatient discharge follow-up appointments, and depression screenings. PCMH reporting. EPIC addendums for CareFirst reporting; and other duties assigned.

EDUCATION and/or EXPERIENCE

• High school diploma or general education degree (GED) preferred
• Medical Assistant certification required
• Completion of an accredited Medical Assistant Program
• Two to three years related medical office experience.
• Ability to perform all medical assisting responsibilities under state and faculty guidelines
• General understanding and application of basic accounting principles

• PC proficiency
• Strong customer service skills
• Accurate data entry skills
• Current knowledge of payer requirements for referrals and pre-authorization
• Knowledge of GE, EPIC or similar computerized billing system
• Medical terminology preferred
• CPR certification is required

ESSENTIAL JOB FUNCTIONS

1. Performs ED/IP admissions and discharge follow-up; views EPIC and CRISP medical records to assist in the creation of care plans for patients.

2. Conducts Social Determinant of Health Patient Screenings.

3. Assists with care coordination of Medicare beneficiaries.

4. Maintains logs of patients that have received preventative care including to but not limited to: colonoscopies, diabetic eye exams and mammograms during the calendar year.

5. Provides post injection and diabetic patient education.

6. Identifies patients for IPPE, AWV, and SAWV and posts to providers schedules weekly.

7. Exhibits compassion and empathy for all patients and families at all times.

8. Utilizes appropriately and accurately the electronic system to perform required duties.

9. Demonstrates knowledge and skills necessary to provide care appropriate to the patient population(s) served. Demonstrates knowledge of the principles of growth and development over the life span and possesses the ability to assess data reflective of the patient’s requirements relative to his or her population-specific and age specific needs. Provides the care needed as described in the unit/area/department policies and procedures.