Scheduled Hours

40

Position Summary

We are seeking a compassionate, organized, and patient-focused Individual to join our Minimally Invasive Surgery team, specifically supporting the Bariatric Surgery Weight Loss & Metabolism Center.

In this vital role, you will provide personalized guidance, support, and advocacy for patients navigating the bariatric surgery process. You will play a key role in ensuring patients feel informed, supported, and empowered throughout their journey to surgery.

Job Description

Primary Duties & Responsibilities:

• Transcribes medical documents, such as physician’s letters, correspondence, nurse’s notes and manuscripts; if order entry in the electronic medical record is part of the job function, completes requisitions/orders per Washington University guidelines.
• Maintains physician’s daily appointment schedule and calendar, schedules meetings, arranges conference calls, reserves catering services, makes travel arrangements and completes travel expense reports.
• Schedules appointments and procedures for patients.
• Prepares patient charts, including delivering workups.
• Greets visitors, answers telephone, takes messages and screens patient inquiries, providing information according to departmental procedures and policies.
• Serves as a liaison between patients, physicians and staff, providing routine information to patient inquiries.
• Assists administrative/clinical staff during peak times, vacations/illnesses.
• Assists with retrieval and delivery of reports, films, etc.
• Performs other duties as assigned.

Clinic Days – Barnes West County Medical Office Building 4 Clinic:

• Educate patients about bariatric surgery program requirements and insurance coverage.
• Serve as a knowledgeable and approachable resource for patients and families.

Office Days – Center for Outpatient Health off Kingshighway:

• Act as a primary advocate and liaison for patients progressing toward surgery.
• Manage patient via EPIC (InBasket messages, appointment notifications).
• Assist with administrative tasks including; completing FMLA and disability paperwork, managing incoming/outgoing faxes, answering backline patient calls, coordinating surgery scheduling and conducting surgery reminder calls.

Working Conditions:

• Normal office environment.
• Patient care setting.

Physical Effort

• Typically sitting at desk or table.

Equipment

• Office equipment.

The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all job duties performed by the personnel so classified. Management reserves the right to revise or amend duties at any time.

Required Qualifications

Education:

High school diploma or equivalent high school certification or combination of education and/or experience.

Certifications:

No specific certification is required for this position.

Work Experience:

Medical Office Setting (3 Years)

Skills:

Not Applicable

Driver's License:

A driver's license is not required for this position.

More About This Job

WashU seeks highly motivated individuals who are able to perform duties in a manner consistent with our core mission and guiding principles.

Preferred Qualifications

Education:

Associate degree

Certifications:

No additional certification unless stated elsewhere in the job posting.

Work Experience:

No additional work experience unless stated elsewhere in the job posting.

Skills:

Communication, Decision Making, Medical Terminology, Microsoft Office, Software Packages, Working Independently

Grade

G07-H

Salary Range

$19.29 - $29.91 / Hourly

The salary range reflects base salaries paid for positions in a given job grade across the University. Individual rates within the range will be determined by factors including one's qualifications and performance, equity with others in the department, market rates for positions within the same grade and department budget.

Questions

For frequently asked questions about the application process, please refer to our