Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Chief Operating Officer within PNC's Risk Management Enterprise Compliance Programs organization, you will be based in Pittsburgh, PA. or Cleveland, OH.

This position is primarily based in a PNC location. Responsibilities require time in the office or in the field on a regular basis. Some responsibilities may be performed remotely, at manager’s discretion.

Job Details:
• Coordinates the planning, execution and oversight of strategic initiatives and operations for a business segment or functional area, including strategic planning and budgeting, risk management strategy, reporting and analytics.
• Works in partnership with senior leadership to coordinate and execute strategic planning, annual budgeting and other business-wide initiatives.
• Leverages strong partnerships with key decision makers to ensure cross-business and cross-functional alignment and synergies.
• Coordinates the development, implementation and monitoring of reporting and analytics used in driving strategic and tactical decisions.
• Coordinates communications and other initiatives to help ensure consistency across the business segment or functional area.
• Effectively plans, organizes, directs, analyzes and evaluates staff and processes.
• Coordinates the management of regulatory examinations and inquiries, audit and regulator meetings.

Job Description

• Communicates effective compliance programs to identify and prevent illegal, unethical, or improper business practices.
• Serves as a trusted advisor to business leadership on compliance matters. Provides resolutions to manage and mitigate the identified risks.
• Works collaboratively with partners in the line of business, legal, audit and other risk disciplines across the organization.
• Proactively identify and raise compliance concerns as they relate to key business initiatives. Draws on industry knowledge related to current laws, rules, and other regulatory requirements and drafts or assesses Compliance Manuals, Front Office materials, policies and procedures to ensure alignment.
• Communicates and socializes compliance program objectives to senior business partners. Independently challenges analyses and formulates insightful recommendations.
• Reviews compliance reports to identify deeper issues and common themes. Escalates issues through proper governance channels as needed, and recommends corrective action plans. Mentors and coaches junior staff on report analysis techniques as applicable. Updates and implements new/enhanced reports in order to ensure timely and effective compliance with regulatory requirements.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

• Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
• Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Qualifications

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required <