Jobs and Careers
AM

Senior Product Manager - Technical, Outbound Communications

Amazon.com Services LLC
New York, USAfull_timeVerifiedPosted 5 Mar 2026

About the role

We are seeking a customer-obsessed, results-driven PMT to join the Outbound Communications team. We operate the foundational systems that enable Amazon and its subsidiaries to communicate with customers on Whatsapp, Email, SMS, and Push messages. Our mission is to serve as Amazon’s digital companion to guide customer actions and drive long-term engagement with Amazon through communications that are relevant, timely, and indispensable.

Key job responsibilities
As a senior Product Manager, Technical, you will work closely with marketing and business stakeholders, engineers, and scientists to create engaging customer experiences and scalable communications solutions. You will work backwards from customer and business needs, think big about product solutions, and guide the team through delivering results.

Apply for this role

Generate a tailored application kit with a matched cover letter, interview prep, and CV highlights — in under 60 seconds.

Apply Now →Generate Application Kit

Free account required — sign up in 30s

Company

Amazon.com Services LLC

View company profile →