Clinical Risk Manager I

                    

At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day.

                        

We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One.

                                    

Job Title

Clinical Risk Manager I

                        

Location

Cleveland

                    

Facility

Cleveland Clinic Main Campus

                     

Department

CCHS Risk Management-Legal

                      

Job Code

T28116

                     

Shift

Days + Call

                       

Schedule

8:00am-5:00am

                       

Job Summary

                         

Job Details

Join Cleveland Clinic’s Main Campus where research and surgery are advanced, technology is leading-edge, patient care is world class and caregivers are family. Here, you will work alongside a passionate and dedicated team, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world.  

As Clinical Risk Manager I, you will direct the Clinical Risk Management Program and implement initiatives to ensure operational alignment with organizational objectives. You will develop leading investigations, manage and analyze data and establish risk management educational programs for assigned areas. Serving as a member of the local leadership team, you will address unique challenges within the assigned facility while modeling Cleveland Clinic Core Values and behavioral standards. This role is essential to the overall functioning and organization of the Cleveland Clinic Enterprise. 

A caregiver in this position works a hybrid schedule from 8:00 a.m. – 5:00 p.m., with two onsite days required each week.

This role is also required to work on-call shifts approximately four times per year.

A caregiver who excels in this role will:  

• Identify, code, and manage event reports for assigned Institutes or Hospitals. 

• Collaborate with leadership and support teams to develop and achieve clinical risk management goals and accomplish duties assigned to the role. 

• Incorporate enterprise priorities and regulatory requirements and benchmarks. 

• Conduct and facilitate Root Cause Analysis (RCA); identifying root cause and causal factors of events leading to sustainable improvement. 

• Apply management processes for disclosure of unanticipated outcomes and medical errors. 

• Frequently presents risk and safety data and efficiently leads meetings. 

• Perform all duties under supervision of the department leader or experienced CRMs. 

• Identify cases that may be potential claims and provide an early notification to other departments (Law, ERI) once identified. 

• Present cases to Medical Legal, Huddle I and Huddle II in a timely manner. 

• Participate in Institute/Hospital Committees representing Clinical Risk Management. 

• Drive continuous improvement activity around clinical risk management priorities and coordinates improvement projects. 

• Act as the local expert in clinical risk management for the Hospital/Institute. 

• Facilitate the risk and safety of event data analysis and decision making. 

• Support enterprise improvement projects as necessary. 

• On-call responsibilities to provide 24/7 CRM consultation coverage per established CRM department process. 

Minimum qualifications for the ideal future caregiver include:  

• Registered Nurse (BSN)

• OR Bachelor's degree in a health sciences discipline

• Five years of clinical experience 

Preferred qualifications for the ideal future caregiver include:  

• Registered Nursing (RN) licensure

• One year of risk management, quality management or legal nurse consulting experience 

• Ability to facilitate meetings 

• Previous interaction with all levels within an organization 

Physical Requirements:

• Ability to communicate and exchange accurate information.

• Ability to perform work in a stationary position for extended periods.