Director - Occupational Health Services - Evernorth - Remote

Evernorth Workplace Care offers health care delivery services along with population health and health coaching solutions, conducted in person or virtually.

Our mission is to deliver proactive, personalized, and holistic patient care and coaching by acting on health data and insights to improve the overall health and wellness of our clients’ employees, and those they care about most, by providing access to high quality, affordable services where they work and live.

Our Evernorth Workplace Care solution isn’t a one-size-fits-all model. Using data-driven insights, we’ll customize a solution that addresses your organization’s most pressing needs—creating a more affordable, predictable, and simple health care experience.

Evernorth Workplace Care - Personalized Care Where You Are 
 

Director, Occupational Health Services

Provides strategic thought leadership and directs the activities of the Evernorth Workplace Care occupational health line of service. Assists in the strategic planning of complex programs and quality improvement efforts. Oversees the development and implementation of a complete occupational health line of service that is consistent with the mission, goals, and objectives of Evernorth Workplace Care and the Evernorth Care Delivery organization. 

Primary Responsibilities:

•    Collaborates and acts as a thought leader on development of high-level mission, vision, and objectives for occupational health and its integration with Evernorth Workplace Care's primary care strategy. 
•    Creates and maintains a strategic plan for the development of occupational health programs, components, technology adoption, and training/integration. 
•    Understands and recommends resource needs of the program for the implementation of the occupational health line of service, as well as addressing the need for additional programs, process, and systems at the enterprise level.
•    Provides guidance for the management of work-related medical conditions, compliance and enforcement of rules and procedures, legal and technical specialization in occupational population health management. 
•    Provide consultative advice and expertise to Evernorth Workplace Care’s occupational health clients on occupational exposure risks and mitigation strategies that comply with federal and state occupational health laws, i.e., OSHA, ADA, EEOC, etc.
•    Partners with business development to understand the competitive landscape to differentiate and enhance Evernorth’s market position as well as monitor entrants in the marketplace. 
•    Develops and implements the strategies, policies, programs, infrastructure, and systems needed to ensure the advancement of occupational health to include medical surveillance, occupational and work-related diseases, return to work programs, drug and alcohol management, occupational health compliance, infectious disease policies, risk assessment and management, travel medicine, and other health care programs as part of client services. 
•    Identifies and analyzes the design of work processes, workflows and job roles for onsite and near site occupational health programs and implements appropriate changes to improve efficiency, productivity, and outcomes.  
•    Establishes and ensures adoption of policies, procedures and related forms in accordance with federal and state regulations and internal organizational guidelines. 
•    Oversees the relationship with the occupational health information systems/EMR vendor to ensure complete information and compliance with regulatory and client requirements.
•    Evaluates and develops patient education material for the occupational health setting that are literacy and culturally competent. 
•    Develops occupational health clinician and staff job descriptions and competency assessments that align with standard operating procedures. 
•    Works with the Human Resources team to establish recruitment strategies and onboarding requirements including credentialing standards.
•    Develops orientation and training for new employees in the occupational health program that aligns with general organization orientation. 
•    Provides ongoing orientation to operations and other leaders to assure their effective oversight of occupational health programs.
•    Uses effective organizational change and communication strategies when implementing workflow redesign or new standards of practice. 
•    Contributes to strategy for outcome measurement and research; works with Evernorth analytics and operations in the preparation of operational and statistical reports for management, clients and regulatory agencies.
•    Plans, develops and implements methods to evaluate and track the success of occupational health programs to ensure that services are effectively meeting client needs. 
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