Divisional Client Services Manager - Phoenix, AZ

•  Pay Range:  $70,000 - $75,000 / year
• Additional Compensation: Yearly Bonus Opportunity & Co. Car

About Canteen:

Canteen brings break time to everyone. We combine food, service, and experience backed by industry-leading technology to help companies create a better workplace and connect their employees. Canteen’s solutions include markets, office coffee and snacks, unattended retail, and culinary. 
 
Our people are at the heart of everything we do. Their dedication, collaboration, and passion fuel our growth. Interested in joining our team? You bring the enthusiasm, customer service, and commitment; we’ll supply the opportunity and innovation.  Together, we’ll continue to transform our industry. 

Come for the job, stay for the career. We are Canteen.

Job Summary

The Client Services Manager will guarantee the delivery of outstanding service to our client with the end goal of building and sustaining long-term relationships and customer satisfaction.

Key Responsibilities:

 

• Provides continued high standard of service and communication to maintain client base
• Manipulates data as needed for internal business reviews/meetings
• Performs an ongoing analysis of the portfolio of business managed by analyzing the vendor, client and sector financial performance
• Manages internal resources to problem solve for issues that have happened in the field
• Serves as liaison between client and sector to ensure all relevant information is communicated
• Performs other duties as assigned 

 

Qualifications:

 

• Demonstrated ability to prepare, analyze and present complex business reviews to Clients
• Bachelor’s Degree preferred
• 3-5 years of experience
• Excellent interpersonal communication and negotiation skills coupled with a strong customer service orientation
• Demonstrated ability to use analytical and intuitive judgment and sound decision making
• Strong problem solving skills
• Strong computer software skills required, specifically in the areas of Microsoft Word and Microsoft Excel

Associates at Canteen are offered many fantastic benefits.

Full-time and part-time positions offer the following benefits to associates: Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identity Theft Protection, Pet Insurance, Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program

Full-time positions also offer the following benefits to associates: Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs).

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.

https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_Canteen.pdf

About Compass Group: Achieving leadership in the foodservice industry
 

Compass Group is an equal opportunity employer.  At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exha