Technical Sales Representative - IWT Mining

TECHNICAL SALES REPRESENTATIVE

IWT, MINING DIVISION

Location: Rustenburg / Brits, North West, South Africa

Language(s) Requirements: English

Seniority Level: Intermediate Level

Employment Type: Full-Time

A Technical Sales Representative position has become available in the IWT Division within the Mining Industry, based in the North West area of Rustenburg / Brits.

Qualifications:

• Degree or Higher National Diploma or equivalent in Chemistry/ Biochemistry / Microbiology / Metallurgy / Chemical Engineering.

Experience:

• Minimum of 2 years relevant technical sales experience with relevant tertiary chemical qualification, or 10 years relevant experience.

Responsibilities include but not limited to: 

• Account Management - Ensure product stewardship of a specific account/accounts by conducting all activities in accordance with “The Buckman Way”;
• Technical Services - Ensure existing applications and equipment are maintained and technical services are performed to ensure optimal performance;
• SHERQ Management - Maintain and improve SHERQ performance to deliver targeted sales at the lowest possible risk to the company.
• Basic daily duties will include (but will not be limited to) the following;

-          Ensure sustainability and growth of a specific account/accounts by conducting the following activities in accordance with “The Buckman Way”;

-          developing a specific, written service plan and developmental action plan for each application;

-          attending area / customer weekly or fortnightly planning / safety meetings;

-          allocating weekly planning time to ensure Account activities are prioritized and executing planned activities assigned at area planning meetings;

-          establishing relationships at appropriate levels based on faith and trust;

-          obtaining and using knowledge of customers' systems to ensure Buckman programmes function optimally;

-          continually look for other business opportunities within the current Account;

-          problem-solving of customer, system and product issues;

-          assisting in conducting laboratory trials to optimize current business;

-          executing Service Plans by ensuring daily work is executed and providing customer-driven service as necessary;

-          effectively resolving customer complaints assigned for resolution;

-          preparation of customer service reports as directed and submitted in timely manner;

-          Generates and maintains up-to-date process data, system diagrams, and customer organizational charts;

-          Creating a written plan containing requirements and measurements with the customer (Transition Workshop, Service Plan, Evaluation Plan or formal letter);

-          Application for HIRA (Hazard Identification and Risk Assessment) acceptance and sign-off (this may take up to 2 hours per HIRA)

-          Housekeeping in our chemical storage area as well as our analyses container

The successful candidate will be a people-person, practically orientated, able to handle pressure, a problem solver and a team member who is self-motivated. They must be able to communicate at all level