Senior Technical Product Manager

Senior Technical Product Manager

Capital One is a high-tech company, a scientific laboratory, and a nationally recognized brand all in one reaching tens of millions of consumers. We are a passionate and entrepreneurial team embracing bold ideas, fostering collaboration and delivering great experiences for our customers. Cloud Operations Resilience Engineering (C.O.R.E.) is at the heart of our approach. CORE delivers foundational infrastructure and a common developer experience enabling Capital One to thrive in the cloud.  To accelerate emerging business needs that leverage new cloud technologies and ML/AI capabilities. We are  focused on our polycloud enablement strategy to support Generative AI exploration, and other emerging business initiatives across Capital One. This work is core to Capital One’s mission, changing banking for good! 

 

As a Product Manager on the C.O.R.E. Product team, you will design and deliver best in class, innovative and data driven technology products that delight customers. We’re passionate about building platform software for the next generation of technologists at Capital One and are looking for someone excited to build tech platforms at scale. 

In this role, you will be a Product Manager focused on the GenAI optionality, enabling experimentation, polycloud enablement, cloud infrastructure for emerging Business, data infrastructure, production reliability, and recovery platforms. These products are focused on the Software Engineer user base enabling data, recovery, resiliency and reliability for their Software applications. In addition, the product you conceive will provide cloud and AI tooling optionality for implementing Machine Learning and Artificial Intelligence capabilities. Your products, polycloud infrastructure will enable the business through agility.

In this role, you’ll learn the essentials of being a product manager, and we’ll invest in you to grow in four key areas:

• Human Centered 

  • You’ll collaborate with tech teams to build comprehensive acceptance criteria, identifying and elevating any need for additional research to define future feature design

  • You'll breakdown business epics into features and further into user stories, driving your team towards lowest effort or Minimal Viable Product (MVP) for a valid feature test

• Business Focused 

  • Demonstrate a growth mindset - effectively use hypothesis-driven assessment of data to ensure your product or feature delivers on real business needs

  • Support in prioritizing feature development roadmaps, ensuring all necessary processes and procedures are followed to manage risk

  • Create buy-in for the product vision both internally and with key external partners

  • Act as a product evangelist to build awareness and understanding

• Customer’s Spokesperson

  • Gain a deep understanding of customer experience, identify and fill product gaps and generate new ideas that improve customer experience and drive Product growth by aligning it to Capital One’s mission.

  • Scope and prioritize activities based on business and customer impact

• Technology Driven 

  • Work autonomously in an agile environment, to conduct research and develop features that utilize new and evolving technology 

  • Collaborate with designers, technologists, data scientists and subject-matter experts to build cutting edge solutions to help customers

  • Deliver well-managed product platforms for customers by seeking to understand technology trends and architecture strategy

• Transformational Teamwork

  • By actively participating in horizontal forums, you’ll harness a network of trusted relationships among tech teams, designers, key internal stakeholders and partner teams

  • You’ll articulate a succinct product roadmap to deliver business value and share with with stakeholders, elevating your team’s results and becoming a product matter expert

 The ideal candidate is:

• Cloud Enthusiast: has expertise in, or are excited about, cloud services experience

• Excellent at communications:  understands the importance of storytelling and are growing this craft

• Excited by new technology: you use it, you learn new tech, ideally in your p