Automotive General Manager

<div class="content-intro"><p><strong>Join the Team at Stress-Free Auto Care: Where Your Skills and Passion Drive Success!</strong></p> <p>Stress Free Auto Care is redefining the auto repair experience by delivering exceptional service with honesty, transparency, and convenience. Our mission is simple: make auto care a stress-free, trustworthy experience for everyone. Join us on this exciting journey and play a pivotal role in reshaping the automotive service industry!</p></div><h3><strong>Job Overview</strong></h3> <p>Stress-Free Auto Care is a modern, tech-enabled shop that believes taking care of your car should be an easy and stress-free experience. We’re seeking an energetic, positive-minded Automotive General Manager who embraces challenges with enthusiasm and prioritizes guest satisfaction above all else.</p> <h3><strong>Benefits</strong></h3> <ul> <li><strong>Compensation: $100,000 - $120,000 Base + ($20,000 - $30,000 bonus + 5% profit sharing)</strong></li> <li><strong>PTO/Sick &amp; (6) Annual Paid Holidays</strong></li> <li><strong>Medical, Dental &amp; Vision Insurance</strong></li> <li><strong>401(k) Matching</strong></li> <li><strong>Paid Skills Enhancement Training</strong></li> <li><strong>Employee Discount - Service &amp; Parts</strong></li> <li><strong>Equipment/Toolbox Relocation Assistance</strong></li> <li><strong>Employee Referral Program&nbsp;</strong><strong>&nbsp;</strong></li> </ul> <p><strong>*This position is available to start ASAP. Apply today!</strong></p> <h3>Responsibilities</h3> <ul> <li>Lead operations (scheduling, workflow, quality) while actively contributing to the shop’s success.</li> <li>Personally drive sales and revenue through lead follow-up, customer conversions, upsells, and local partnerships.</li> <li>Deliver measurable results tied to monthly sales targets, ARO, gross profit, and retention metrics.</li> <li>Be hands-on with customers — walk the floor, support service writing, and build lasting relationships.</li> <li>Uphold a customer-centric approach by ensuring prompt &amp; courteous service.</li> <li>Coach and mentor team members in real time by working alongside them, not apart from them</li> <li>Address customer concerns &amp; complaints on Yelp &amp; Google Reviews through CDC (Complaints, Damages &amp; Comebacks).</li> <li>Stay updated with industry trends, technological advancements, &amp; other markets.</li> <li>Maintain accurate records of operations, financial transactions, &a