Senior Health Informatics Solutions Coordinator

As a Senior Health Informatics Solution Coordinator, you are responsible for the operational support for multiple contracts/programs piloting innovative care transformation activities and reimbursement structures with providers across the country. This role will provide subject matter expertise and support to model participants regarding model design and requirements, data submission, an development of products or services to support contract deliverables. In addition, the incumbent will perform leadership responsibilities as delegated by the lead or Manager.
This position is contingent upon award.

Essential Functions

• Operational Support – Serves as subject matter expert to internal and external customers. Utilizes knowledge and expertise to research and resolve issues in a timely manner and to the customer’s satisfaction. Provides direction to the internal team.
• Project Tasks & Requirements Analysis - Provides input based on subject, program, and product knowledge to the business and functional requirements for services, including enhancements.  Completes tasks and deliverables on time. Provides input to the business and functional requirements for services, including enhancements based on program and product knowledge. Provides subject matter expertise to align program requirements with product requirements.
• Documentation - Creates, updates, and reviews documentation and provides input for clarification and detail, ensuring information is accurate, thorough, and follows established processes and compliance requirements (i.e. 508 compliance standards). Identifies where additional information is needed, and the most effective mode of creating and communicating that information.
• Quality Assurance - Collaborates with project leads to establish quality assurance processes. Conducts peer reviews/validation to identify issues and recommend changes if needed. Troubleshoots identified issues based on program knowledge and subject matter expertise. Completes tasks and deliverables on time.
• Knowledge Sharing – Contributes to the development of internal and external educational materials, including FAQs, user guides, and other guidance documents. Makes recommendations for new training material or enhancements based on program or product knowledge and expertise.
• Client Management –Assists with the management of client expectations and relationships.

Requirements

• Four-year degree in business, health care, IT and/or equivalent training or experience.
• 3-5 years in a related field.
• Demonstrated experience in healthcare quality improvement, healthcare information management and/or healthcare information technology (HIT)
• Experience with healthcare quality measures (e.g. dQMs, CQMs, eCQM, or Data Registry quality measures).
• Experience with Health IT (e.g. Certified EMR technologies, HL7, etc.)
• Experience with federal government rules and regulations (e.g. QPP, ONC, etc.)
• Understanding of healthcare data.
• Advanced knowledge and experience working with Windows, all Microsoft Office products, and other PC-based software products.
• Intermediate knowledge and experience with database applications, data trending/graphics, and reporting tools.  
• Knowledge of Section 508 compliance and associated document formatting is preferred.
•  Experience working in a deadline-driven environment, handling multiple tasks.
• The salary range in Colorado will be $75,000 to $89,000 annually. Actual salary will be determined considering background and experience as well as internal equity.

COMMITMENT TO SAFETYAs part of our commitment to health and safety, some roles may require additional health protocols (i.e. personal protective equipment or vaccination) Who We Are: Telligen is one of the most respected population health management organizations in the country.  We work with state and federal government programs, as well as employers and health plans offering clinical, analytical, and technical expertise. Health has changed a lot through our 50-year history, but what has remained constant is that we care deeply about who we serve and what we do. Our success is built on our ability to adapt, respond to client needs, and offer innovative solutions. Our business is our people and we’re looking for talented individuals who not only believe in our mission but who are ready to take ownership and make a difference in the lives of people, in the world of health. Learn more about who we are and what we do at www.telligen.com/about-us Are you Ready? We’re on a mission to transform lives and economies by improving health and getting there means following through on our values of Ownership, Community, Ingenuity & Integrity.  Ownership: As a 100% employee-owned company, our employee-owners drive our business, our solutions,