Business Systems Analyst, Int.

Job Description

• Remote position
• Full-time

Ingram Content Group (ICG) is currently recruiting for a Business Systems Analyst, Intermediate to help lead our team.  

This individual will provide strategic business analysis to key stakeholders and customers at an intermediate level of complexity. They will work closely with business units to gain in-depth understanding of business strategy, processes, services, and the context in which the business operates. They will gather and translate business requirements into software solutions for the entire cycle of software development and implementation. They’ll also identify, create, and facilitate process design changes by conducting business and systems process analysis and design at an intermediate level. This person will research, analyze, document and resolve intermediate-level, related internal and external issues with customers. They’ll also facilitate project meetings and presentations to diverse audiences. In addition, they will train other IT associates for secondary application support, as well as business unit associates for primary customer support.

Want to help explore and build new ways to deliver content to the world? 

At Ingram, our Technology team is blazing a trail by providing content distribution services to thousands of publishers with key initiatives around business intelligence, machine learning, continuous integration and omnichannel.  We support diverse people and technology that highlights innovation through SaaS platforms, metadata, cloud, and containerization.   Our teams are agile, and emphasize authenticity, creativity, and transparency upon a fact-based foundation.   

The world is reading, and it is our goal to connect as many people as possible to the content they want in the simplest ways.  If you are an IT professional who strives to deliver results through collaborative partnerships, understanding what drives business, and enjoys working in a connected culture, we can’t wait to meet you! 

The ideal candidate will have the following minimum qualifications:

• Bachelor’s Degree in Business or Computer Science OR year for year directly related experience
• 3 years’ experience  in a Business Analyst type role
• 1 year of advanced EXCEL experience to include data manipulation/design, charts, formulas, and pivot tables

We have a preference for:

• Experience using Jira ticketing system
• Experience using SQL
• Experience with automation testing

The Intermediate Business System Analyst’s key responsibilities are:

• Analyzes and evaluates existing or proposed business systems and processes to identify and implement improvements and opportunities.
• Translates business requirements into technical requirements including scope definition, detail and process flows for use by the development team.
• Collaborates closely with developers to implement requirements.
• Assists with developing QA test plans for accuracy and completeness. 
• Performs gap analysis of assigned functional specs, prototype and pre-production systems. 
• Insures a smooth implementation of functionality into the production site.
• Researches, analyzes, documents and resolves intermediate level related internal and external issues with customers. 

Additional Information

Perks/Benefits:

• A highly competitive compensation package with generous benefits beginning first day of employment for Medical/Prescription Drug plans, HSA, Vision, Dental and Health Care FSA.
  • 15 vacation days & 12 sick days accrued annually and 3 personal days
  • 401K match, Life and AD&D, Employee Assistant programs, Group Legal, & more
  • Wellness program with access to onsite gym and basketball court for associates
• Avid reader? Numerous opportunities to engage with books and authors
  • Free card registration at the Nashville Public Library
  • Discounted offers to self-publish with IngramSpark®!
• Encouraged continued education with our tuition reimbursement program
• Financial and in-kind opportunities to engage with non-profits in your community
  • Company match program for United Way donations
  • Volunteer opportunities and in-kind drives for non-profits throughout the year
• Take breaks or brainstorm in our game room with ping pong & foosball
• Casual Dress Code & Flexible Schedules (per team)

The world is reading, and Ingram Content Group (“Ingram”) connects people with content in all forms. Providing comprehensive services for publishers, retailers, libraries and educators, Ingram makes these services s