National Support Services Coordinator

Be the Heart Behind the Mission

The National Support Services Coordinator plays a vital role as a subject matter expert in volunteer engagement, bereavement care, and psychosocial support for hospice patients. Serving as a trusted resource to volunteer coordinators, bereavement coordinators, social workers, and chaplains across the country, this position fosters connection, drives quality, and champions consistency. It’s more than coordination—it’s about creating compassionate standards that elevate care nationwide.

Bristol Hospice is a nationwide industry leader committed to providing a family-centered approach in the delivery of hospice services throughout our communities. We are dedicated to our mission that all patients and families entrusted to our care will be treated with the highest level of compassion, respect, and dignity. For more information about Bristol Hospice, visit www.bristolhospice.com and follow us on LinkedIn.

Our Culture

Our culture is cultivated using the following values:

• Integrity: We are honest and professional.
• Trust: We count on each other.
• Excellence: We strive to always do our best and look for ways to improve and excel.
• Accountability: We accept responsibility for our actions, attitudes, and mistakes.
• Mutual Respect: We treat others the way we want to be treated.

What You’ll Do:

•  Provide guidance, training, and support to field-based supportive service personnel

• Conduct virtual meetings and problem-solve issues across locations

• Develop and implement policies and procedures to align with hospice standards

• Monitor and report volunteer participation to ensure compliance with the 5% requirement

• Lead quality improvement activities and data-driven support strategies

• Promote national standardization and support implementation of specialty programs

What You Bring:

• A degree in social work, nursing, human services—or equivalent experience preferred 

• At least 2 years of healthcare experience (hospice preferred)

• Proficiency in Microsoft Office and understanding of EMR systems

• Knowledge of hospice regulations related to support services

• A collaborative mindset with excellent organization and follow-through

• The ability to travel up to 25% and work flexible hours as needed

We Got the Perks:

• Tuition Reimbursement
• PTO and Paid Holidays
• Medical, Dental, Vision, Life Insurance, and more
• HSA & 401(k) available
• Mileage Reimbursement for applicable positions
• Advanced training programs
• Passionate company culture committed to the highest standard of care in the hospice industry

Join a Team that embraces the reverence of life!

EEOC Statement

Bristol Hospice is an equal-opportunity employer. Our success depends upon our ability to create and maintain a diverse and supportive work environment where individuality is promoted. Bristol puts high priority on the worth of every person. We do not base our hiring decisions on race, color, religion, sex, sexual orientation, gender identity, marital status, age, disability, national or ethnic origin, military service status, citizenship, or other protected characteristics.