Customer Account Management Intern (Summer 2026)(Onsite)

Date Posted:

2026-02-03

Country:

United States of America

Location:

US-NC-WILSON-4200 ~ 4200 Airport Dr ~ BLDG 4200

Position Role Type:

Onsite

U.S. Citizen, U.S. Person, or Immigration Status Requirements:

U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract.

Security Clearance Type:

None/Not Required

Security Clearance Status:

Not Required

Are you ready to explore the world of aerospace and defense? Do you want to learn from and collaborate with some of the greatest minds in the industry? At RTX, our internships, co-ops, and full-time careers provide an exceptional foundation to work on complex problems, advance your skills and create a safer, more connected world. Discover opportunities to make a difference at RTX. 

You will have the opportunity to join our dynamic Customer Account Management team in Wilson, NC and play a vital role in supporting our team and our customers.  You will be involved in various aspects of order management, customer returns, and team organization.  You will also have the opportunity to collaborate cross-functionally with other departments such as Program Management, Quality, and Delivery Assurance onsite. 

What You Will Do:

• Manage the life cycle of customer orders from point of order entry to shipment, ensuring that orders are entered accurately and are in line with contractual obligations and International Trade Compliance requirements. 
• Confers with customers that contact the organization to provide information about organization products or services, discuss customer accounts, and obtain or address customer needs.
• Generates documentation and solves customer issues/requests in accordance with procedures, and when required, redirects queries to appropriate department or personnel.
• Confers with production, sales, shipping, warehouse, or other personnel to expedite or trace shipments.
• Manage the return of returned products from the customer and assist with timely payment from customers and resolve invoice disputes. 

What You Will Learn:

• Hands-on customer facing experience in a fast-paced business environment
• Exposure to the life cycle of customer order management
• Skills that will be developed include how to successfully collaborate and communicate in a highly matrixed organization
• Collaboration, effective communication, project management, Sales/inventory/Operations Planning

Qualifications You Must Have:

• Requires a High School Diploma or equivalent and student must be pursuing a Bachelor’s or advanced degree in an applicable discipline.
• U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract

Qualifications We Prefer:

• Preferably Business Administration/Management, Operations Management, Marketing, Business Analytics, or Accounting)
• Proficient knowledge using Microsoft Office products

Learn More and Apply Now!

Our Avionics team advances flight deck solutions, airborne communications, vision systems, sensors and fire protection for commercial and military customers around the world. That means we’re helping people reach their destination safely and keeping pilots, passengers, flight crews, airlines, airports and military personnel connected and informed. And we’re providing industry-leading fire protection and safety systems that our customers can count on when it matters most. Are you ready to learn from the most knowledgeable experts in the industry, develop the technologies of tomorrow and reach new heights in your career? Join our Avionics team today.

Collins Aerospace, an RTX company, is a leader in technologically advanced and intelligent solutions for the global aerospace and defense industry. Collins Aerospace has the capabilities, comprehensive portfolio and expertise to solve customers’ toughest challenges and to meet the demands of a rapidly evolving global market.

WE ARE REDEFINING AEROSPACE.

This position is eligible for relocation.

* Please consider the following role type definitions as you apply for this role.

Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products.

Regardless of your role type, collaboration and innovation are critical to our business and all employee