Learning Specialist

Enterprise Bank & Trust was founded in the spirit of entrepreneurship and community. From the small mom-and-pop coffee shop to the large construction company that employs local people, our goal is to help businesses succeed and our communities thrive. 

With offices in Arizona, California, Florida, Kansas, Missouri, New Mexico, Nevada and Texas, we’re strong, growing and committed to supporting the communities we serve. We extend this commitment to the community to our associates, offering annual paid volunteer time off and charitable-matching opportunities. Voted a Best Bank to Work For by American Banker for multiple years, we offer our associates an array of benefits and the opportunity to chart their own career path with us. Join us in the pursuit of our mission to guide people to a lifetime of financial success, and enjoy a career filled with professional growth opportunities, interesting colleagues and the satisfaction of supporting our communities. 

Together, there’s no stopping you!

Job Title:

Learning Specialist

Job Description:

Summary

The Learning Specialist will work closely with Talent Enablement peers, HR team, subject matter experts and project teams to administer training solutions, engage in projects and key initiatives, and leverage technical expertise to support team and organizational learning objectives.

Essential Duties & Responsibilities

• Deploy and manage learning content in Workday Learning (LMS) to ensure the content is up-to-date and staged for usage for all current training programs. This includes organizational required training.

• Work within established project processes, collaborate with team members, and meet project deliverables.

• Follow established documentation and testing procedures for each project to ensure a consistent process for release to production, provide a clear portrait of development, and ease in updating prior modules.

• Provide recommendations and insights for ongoing project management. 

• Test functionality of multimedia for imperfections in layout, design, and programmed behaviors.

• Support Talent Enablement team members with various administrative/technical support and coordination needs for learning and OD execution.

• Support and take ownership of various learning system platforms such as intranet and Webex training sessions.

• Maintain training calendars, participant lists, and learning evaluation reports; ensure accurate and up-to-date learning offerings, enrollment, and reporting in LMS. This includes ongoing content audits.

• Provide support to the new hire onboarding process in conjunction with the broader HR team.

• Create and manage dashboards for ongoing Talent Enablement effectiveness metrics. 

• Serve as first point of contact for organizational learning and development requests

• Assist in project support for the broader HR team. 

• Performs other duties and special projects as assigned.

Qualifications

• Ability to collaborate with peers, SMEs and specific business partners by clarifying deliverables and reinforcing outcomes.  Collaborate and communicate closely with other teams to ensure project requirements are clear, agreed upon, and realistic to meet client expectations.

• Strong active listening, written and oral communication skills.

• Ability to work in a fast paced, organization with flexibility to contribute to other projects as required and adapt to change.

• Ability to work independently and also as a part of a high-functioning, collaborative team.

• Exceptional project management skills with the ability to meet deadlines with varying degrees of pressure; have the ability to multi-task, prioritize, work independently and collaboratively, and make decisions; manage and develop multiple projects simultaneously based on priority and project stage.

• Highly motivated, collaborative and creative.

Supervisory Responsibilities

• None

Education and/or Experience:

• High School Diploma, or equivalent required

• 2 years of experience in Instructional Design, Training and Development, LMS management, or a related field, or an equivalent combination of