Employment Type:

Full time

Shift:

Day Shift

Description:

Position Purpose
Mercy Care Atlanta is seeking a Lead Administrative Assistant to provide high-level administrative and operational support while supervising a team of Administrative Assistants. This role ensures seamless coordination of clinical and administrative activities, supporting senior leaders such as the Chief Medical Officer, Interim COO, and program directors. You will play a vital part in advancing Mercy Care’s mission of delivering compassionate, clinically excellent healthcare to those most in need.

What You Will Do

• Lead and manage daily operations of the administrative team, including scheduling, resource allocation, and timecard review.

• Provide training, onboarding, and performance evaluations for Administrative Assistants.

• Coordinate calendars, meetings, agendas, and follow-up actions for senior leadership.

• Draft and proof reports, presentations, and correspondence while maintaining organized filing systems.

• Support program initiatives, workshops, and compliance documentation.

• Serve as a primary point of contact for internal and external communications, ensuring confidentiality and adherence to HIPAA standards.

• Assist with special projects and operational improvements across departments.

Minimum Qualifications

• Associate or Bachelor’s degree in Business or Healthcare Administration (or equivalent experience).

• 3–5 years of administrative experience with strong organizational and multitasking skills.

• Proficiency in Microsoft Office Suite; excellent written and verbal communication skills.

• Ability to handle sensitive information with discretion and maintain a professional demeanor.

Preferred: Experience in healthcare or nonprofit settings, knowledge of Federally Qualified Health Centers, and familiarity with scheduling or HRIS systems.

Position Highlights and Benefits: 

• Day-1 Benefits (PTO accrual, retirement plan and match, health insurance and more!)  

• Opportunity to get paid daily – through DailyPay  

• Paid holidays and generous Paid Time Off (PTO)  

• Discounts with major vendors; AT&T, Verizon, Ford Motor Company, General Motors, Quicken Loans, AND MORE!  

• Low-cost medical, dental, and vision insurance plans. Enjoy lower-cost medical services when you visit facilities within the Trinity Health network.  

• Fast response interview times and job offers. 

Ministry/Facility Information:  

Mercy Care Atlanta, a Federally Qualified Health Center (FQHC) and comprised of 300 plus colleagues, is a healthcare organization that provides a range of health services to underserved and vulnerable populations in the Atlanta, Georgia area. We are dedicated to providing compassionate, high-quality care to individuals across all demographics. Rooted in the Mercy Philosophy, we prioritize respect, integrity, compassion, and excellence in all aspects of care delivery

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.