Sr. ServiceNow Sales Executive

JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

About the Tech Advisory & Sales Team

Tech Advisory & Sales team supports both JLL Technologies (JLLT) and Work Dynamics (WD) to serve the needs of our enterprise occupier clients driving their sustainability, technology and real estate agendas through the use of technology. By combining innovative JLLT technologies with WD’s world-renowned expertise, we’re able to unveil untapped opportunities to shape the future of real estate for a better world. 

Our Work Dynamics teams provide tech-enabled solutions and global, end-to-end, connected capabilities to help create more sustainable environments, keep people connected and address every aspect of the employee experience and their well-being. 

Our JLLT teams deliver a comprehensive technology portfolio of purpose-built software platforms, apps, hardware and technology services, as well as innovations from venture-backed companies.  Our best-of-breed portfolio is designed to meet and exceed the industry’s demands for better business intelligence, workplace experience, and smart building platforms. JLL Technologies helps organizations transform the way they acquire, operate, manage, and experience space. 

Role Purpose

The Senior ServiceNow Sales Executive is a sales position with primary responsibility of driving sales bookings contributing to revenue growth across assigned JLLT products with a focus on ServiceNow products and consulting services. The role has a responsibility to identify and resolve the client’s pain points and develop and sell winning and profitable solutions. This is achieved through selling outcome-based solutions using structured sales methodologies and tools such as Miller Heiman and Salesforce. The position requires well versed expertise across many domains of real estate and facilities and the ability to solution multiple software product and services offerings to solve clients' needs. The role requires strategic problem-solving ability and established credibility in the Commercial Real Estate community that instills confidence and trust.

Key responsibilities include:

• Achieve and exceed individual annual sales booking quotas while meeting target margins, as well as in-year won & earned revenue targets for assigned accounts.
• Manage multiple existing clients while targeting net-new accounts.
• Responsible for understanding all aspects of the assigned customers globally; including but not limited to: Available Market, Market Share, Customers Business Objectives, Goals, and Technology Landscape.
• Cosell with business partners in the software space to build relationship and drive closed sales.
• Develop and maintain accurate Account Plans and Share of Wallet data in Account Planning Systems, inputting opportunities into early-stage pipeline in Salesforce and maintaining opportunities in Salesforce throughout the sales cycle.
• Build strong relationships with Client contacts across CRE, IT and other department contacts, in collaboration with JLL Client Account Team to introduce products and solutions to the client.
• Alongside sales leadership, assist in driving client pursuit teams to develop, sell and contract JLLT products and solutions to meet the client’s requirements.  Facilitate the contract negotiation with support from JLL legal team to maximize profitability and appropriately manage risk to the firm. 
• Maintain accurate sales reporting information in Salesforce while following JLL’s robust sales and solution processes.
• Develop a thorough understanding of JLL’s broad capabilities to meet client needs, recognizing opportunities to expand the client share of wallet by partnering with WD and JLLT product, business and service line leaders. 
• Collaborate with additional Markets, Capital Markets, JLL Technologies and Work Dynamics team members to deliver the full value of OneJLL.

The Candidate Experience

• 10+ years of sales or sales solutioning experience at a large, global organization.
• Experience across multiple disciplines of Corporate Real Estate services, technologies and/or solutions to include but not limited to IWMS, EAM, CMMS solutions and related services. Prior experience in selling ServiceNow WSD, EAM, and/or other Customer