Resource Operations Senior Manager

Who We Are

We are an award-winning independent creative solutions company that aspires to be the most culturally-influential company in the world. We help ambitious brands harness the power of culture to solve their biggest challenges. As a unique mix of experts in culture, technology, and storytelling, we are united by a passion to grow brands in ways that advertising alone can never do. 

We are an entrepreneurial business – not a traditional “ad agency.” That means we value resourcefulness and tenacity just as much as we value creativity and intelligence. We’re unapologetically ambitious! 

We are looking for a Resource Operations Senior Manager to join Translation!

What You'll Do

In this role, your primary objective is to efficiently manage and allocate resources across all agency projects by ensuring optimal casting while balancing team capabilities and availability, project requirements, timelines and budgets. You will foster a dynamic and high-performing work environment by strategically assigning the right resources to the right tasks, minimizing project bottlenecks, and maximizing resource utilization. By closely collaborating with project managers and stakeholders, you will ensure that resource needs are met, deadlines are adhered to, and project goals are achieved with creative excellence and operational efficiency upheld.

• Partner with department leaders and the new business team to strategically match talent to projects and pitches, ensuring the right mix of skills and expertise to drive successful outcomes
• Regularly identify new/potential freelance talent as well as refresh our current freelance roster in addition to onboarding and offboarding of all UMT freelancers across disciplines
• Schedule and run weekly allocations meetings as well as any other check in meetings as needed in order to properly align on and solve resourcing challenges and requests.
• Strategically partner with the agency leaders to ensure talent is properly set up to support the business goals and objectives of the organization
• Coach and advise employees on talent policies & processes, inclusive of talent planning, development, and resource management to promote a culture of continuous growth and development in the business.
• Act as a change agent to assist the business and employees through times of change.
• Recommends and implements opportunities to improve and align processes to better enhance the employee experience.
• Partner  with Talent Acquisition and the People Team to build an engaging, and positive employee experience from application to alumni.
• Build and maintain the resource management library of tools of documents to ensure we are able to identify and utilize our resources quickly and efficiently.
• Learn about skill sets, passions and past clients as well as build solid working relationships with talent across all disciplines across UMT.

Knowledge, Skills and Abilities

• Demonstrate, evangelize and live the core values of Translation. 
• Possess and deliver excellent written and verbal communication skills, demonstrating the ability to present thoughts clearly, accurately, and succinctly.
• Incorporate the passion, excitement and experience of one’s MINOR in relevant ways that inform the quality and output of agencies deliverables.
• Be a model example of adherence to agency processes and bring the broader team along.
• Should be flexible/adaptable with strong conflict resolution skills
• Possess and encourage high degrees of initiative, drive, energy, accountability, creativity and maturity.

Minimum Qualifications

• Possess excellent time management, organization and prioritization skills.
• Proven ability to quickly and effectively adapt to change and move at the “speed of culture”.
• The ability to work independently and sometimes with minimal supervision/oversight.
• 7+ years of agency or allied communications industry experience that ensures your understanding of advertising, marketing, media, creative, production, public relations, research, agency finance, etc. 

Preferred Qualifications

• Have the proven ability to work under tight deadlines and handle pressure, while consistently paying attention to accuracy and quality of work.
• Proven ability to quickly and effectively adapt to change and move at the “speed of culture”.
• Digitally savvy; MUST be skilled in Google and Microsoft Office suite (Mac OS).
• Flexibility (when needed) in working hours as we service offices on both coasts and projects/teams internationally.
  
  

About UnitedMasters, Inc.