Quality Systems Manager FSQ

Company Description

At Link Snacks, we show up hungry, roll up our sleeves, plaid or otherwise, and dive straight into the hard work. We don’t hide from challenges; we hunt them down. We push harder, move faster, and take the kinds of big swings that built this business in the North Woods of Wisconsin four decades ago.

We’re everyday people who deliver extraordinary results. Innovation, creativity, and urgency aren’t buzzwords, they’re expectations. And just like the real protein snacks we make across our global house of brands—Jack Link’s®, Lorissa’s Kitchen®, Golden Island®, BiFi®, and Peperami® and KOOEE!® to name a few—there’s nothing artificial about us. What you see is exactly what you get: humble, gritty, passionate people who show up every day ready to not just be a participate in the meat snack industry that the Link Family created, but to move faster, innovate harder and keep raising the bar so high, the rest of the world needs a ladder just to see it.

Dominating this space across the world takes a team. A team that runs together, succeeds together, and celebrates together. A team that’s full of relentless energy and spirit that can only be fueled by one thing: a fist full of our delicious meat snacks.

Real Meat Protein. Real People. Real Results. THAT is Link Snacks.

Job Description

The Business Process Owner & Manager – Food Safety & Quality (FSQ) Management Systems is accountable for end-to-end FSQ business processes, outcomes, and compliance enabled by digital systems across Jack Link’s manufacturing and support operations.

In addition to owning FSQ process standards and performance, this role leads and develops a team responsible for FSQ process execution, enablement, and continuous improvement. The role provides clear direction, prioritization, and coaching to ensure consistent adoption of standard processes across plants.

This role partners closely with IT Business Relationship Managers (BRMs), Enterprise Architecture, Analytics, and Delivery teams to ensure business requirements are translated into scalable and compliant technology solutions.

Key Accountabilities

Business Process Ownership & Governance

• Own the end-to-end FSQ business processes supported by SAP S/4HANA, PLM, MES, and electronic FSQ systems
• Define process standards, controls, variants, and success metrics for FSQ operations across manufacturing sites
• Ensure FSQ processes consistently meet USDA, FDA, SQF, and BRC compliance requirements
• Establish and maintain process KPIs, adoption metrics, and value realization tracking
• Act as the business signatory for FSQ process design and validation decisions

People Leadership & Direction

• Lead, coach, and develop a team responsible for FSQ process enablement and execution
• Set clear priorities, objectives, and expectations aligned to FSQ and enterprise goals
• Provide ongoing direction, mentoring, and performance feedback to team members
• Build team capability in:

• FSQ process excellence
• Digital enablement and data-driven decision making
• Cross-plant standardization and adoption

• Foster a culture of continuous improvement, accountability, and compliance discipline

Business Requirements & IT Partnership

• Engage FSQ stakeholders in the Support Center and manufacturing sites to understand business needs, outcomes, and constraints
• Translate business needs into clear, well-documented functional business requirements and use cases
• Partner with IT BRMs to support demand intake, prioritization, and sequencing
• Collaborate with IT delivery teams during solution design and testing to validate process fit, not technical design
• Provide business input to evaluate solution options and tradeoffs presented by IT
• Explicit Boundary: This role does not perform solution architecture, system design, configuration, or vendor selection

FSQ Process Optimization & Enablement

• Map current-state FSQ workflows and identify opportunities to:
• Eliminate paper-based processes
• Reduce redundant data entry
• Improve data quality, availability, and timeliness
• Define where and how FSQ data should be captured from a bu