Global Trade & Customs Compliance Manager

Job Summary: 

Our Manager, of Customs Compliance is a detailed oriented hands-on collaborative customs compliance professional with a strong foundation in US Government regulations especially for import shipments. Primary areas of responsibility will include managing Harmonized Tariff System (HTS) Classification, Country of Origin determinations, Customs Trade Partnership Against Terrorism (CTPAT) maintenance and import documentation. The overall objective will be to ensure that regulations from Code of Federal Regulations, US Customs Border Protection and other government agencies are incorporated in the planning, directing, and coordinating of international shipments.  

Job Responsibilities: 

• Comply with all U.S. Customs, other government related agency regulations and internal standards to maintain a “low risk importer status” for Guitar Center.   

• Develop and maintain internal programs and processes that support compliance goals.  

• Serve as an internal/external escalation point-of-contact for all Customs Compliance issues. 

• Oversee the compliance accuracy and timeliness of all customs entries.  

• Manage Post Entry adjustments as necessary. 

• Own the HTS classification process for all products and parts databases. 

• Maintain Guitar Center’s CTPAT Tier II Validation status and Supply Chain security assessment for international manufacturers and transportation partners.  

• Manage and own the Automated Commercial Environment (ACE) portal for all import data.  

• Perform monthly import audits to ensure continued compliance with U.S. Customs.  

• Maintain recordkeeping for import and export shipments.  

• Manage Duty Relief programs, (drawback, tariff exclusions, etc.) where applicable.  

• Explore opportunities to implement new technologies to automate import processes. 

• Partner with product management and merchandising teams regarding HTS classifications. 

• Set challenging and realistic performance goals and targets.  

• Develop and monitor budget/forecast for duties and other import fees.