Programmer Developer I,II, or Senior

Southwest Power Pool (SPP) is about more than power. We’re about the power of relationships. Our employees have the opportunity to work together to ensure electricity is delivered reliably and affordably to the millions of people living in our service territory. We have been voted one of Arkansas’ Best Places to work by Arkansas Business and we are looking for a member of our team who is passionate about our mission to keep the lights on!

We have a core ideology here at SPP that we stand by: Do the right thing, for the right reason, in the right way.

We believe in supporting our employees through a fantastic benefits package:

• Competitive pay with bonus opportunities
• Excellent insurance package including three great medical plans to choose from, employer-paid short term disability, long term disability, and life insurance
• Relocation assistance
• Flexible working environment for positions that are eligible where employees have the flexibility to work from home and come in where collaborative in person work is needed.
• Fantastic contributions to your retirement through a 401(k) savings plan with employer-match benefits and a defined benefit plan fully funded by SPP

We are seeking a Programmer Developer I,II, or Senior to join our team. As a key contributor, you will:

Play a pivotal role in optimizing data management while also working with diverse data sources and ensuring the seamless extraction, transformation, and load of data for reporting purposes.  Opportunities also exist to be creative in defining and implementing new processes or improving existing processes.   Join us in shaping the future of data management at SPP. 

Essential Functions

• Install, configure, maintain and support assigned application systems
• Monitor, investigate and resolve system issues and/or abnormalities ensuring that the system operates and performs per requirements.
• Acknowledge and remediate customer reported issues and inquiries in a timely manner.
• Participate in 24/7/365 on-call rotation
• Multi-task, problem-solve, and demonstrate an ability to grasp complex and highly integrated systems
• Demonstrate detailed knowledge around specific applications or interfaces (Recognized as Subject Matter Expert).
• Maintain a comprehensive understanding of the business and technical requirements of their assigned system and a competent understanding of other systems supported by their team.
• Engage in applicable phases of SDLC and project life cycle including but not limited to requirements and design, test execution, non-Production environment support, release deployment and coordination of implementation plans across multiple teams, vendors and stakeholders.
• Create and maintain technical system documentation.
• Recommend and implement changes and enhancements to systems, processes and documentation.
• Continue to develop and retain technical skills specific to those applicable to their assigned focus area.
• Perform tasks or special projects as assigned by the management team or by senior team members.
• Provide training in areas of expertise to other employees.
• Mentor Level I/II and new team members.  Provide mentoring to other IT Programmer/Analyst team members based on experience.
• Understand and comply with corporate and departmental policies and procedures including applicable SOC1 and FERC CIP audit controls.

The statements contained herein describe the scope of the responsibility and essential functions of this position, but should not be considered to be an all-inclusive listing of work duties and responsibilities. Individuals may perform other duties as assigned including work in other areas to cover absences, or relief to equalize peak work periods or otherwise balance the workload. 

Qualifications

Education Requirements:

• Bachelor’s degree in Computer Science, Information Technology, related field, or equivalent work experience

Experience Requirements:

• Programmer Developer I - No experience
• Programmer Developer II - Three (3) years of applicable Information Technology Development/Support experience
• Senior Programmer Developer - Eight (8) years of applicable Information Technology Development/Support experience experience

Other Requirements: 

• Effective working knowledge of Microsoft Windows, Unix or Linux operating systems, application development and support, and database management systems
• Effective troubleshooting, problem solving, and analytical skills
• Effective written and oral communication skills
• Competent understanding and effective working knowl