Risk Program Manager

To advise senior leadership and lead on-going risk strategy that supports and aligns with corporate and departmental strategic goals and initiatives, mitigates risk, and enhances operating procedures. Assist developing action plans for process improvements, managing resources, project management, and operations to achieve organizational, strategic, financial, and member service goals and objectives. Execute ad hoc and additional risk initiatives that promote operational efficiency and service excellence. Serve as subject matter expert to support, coach, and mentor junior level team members. May oversee team assignments such as risk reporting, risk assessments, controls testing, and issues management.

• Lead risk team members in efficient execution of the risk management program within the department, identify areas of risk, evaluate effectiveness, present mitigation opportunities and business solutions, and ensure alignment with enterprise frameworks and with industry best practices
• Responsible for development and leadership of comprehensive risk initiatives in line with the enterprise goals and regulatory expectations
• Partner with business unit stakeholders to translate control deficiencies into action plans and provide recommendations to enhance governance practices
• Develop and oversee project plans, teams, and roadmaps that outline preventative and corrective actions necessary to remediate control deficiencies, maximizing effectiveness, and mitigating future exposure
• Leverage individual research, internal and external papers to drive process improvement
• Responsible for risk reporting metrics enhancement to identify performance, risk trends, and best practices to cultivate a best-in-class emerging industry risk program
• Serve as subject matter expert regarding risk, business functions, systems, policies and/or procedures
• Advise and assist in facilitating risk reporting with senior leadership and key risk stakeholders, drive meaningful conversation, identify outcomes and actions, and ensure follow-up for those actions with risk decision makers and performers
• Collaborate by actively working across business lines, communicating knowledge and business processes to other business units
• Develop program enhancements to identify critical areas to monitor and escalate issues and findings to appropriate stakeholders and governance committees
• Build and maintain relationships with team members, management, key stakeholders, and external contacts/vendors
• Stay abreast of and ensure compliance with applicable laws, regulations and guidelines
• Mentor junior team members and oversee key responsibilities
• Perform other duties as assigned

• Experience leading risk and/or compliance related activities in financial services or other relevant industry
• Advanced knowledge of operational and regulatory risks and controls, including risk management techniques, methodologies, and systems
• Experience assimilating technical, complex financial, and economic data; proficient in data analysis, reporting, auditing, and operations research
• Working knowledge of state and Federal laws, industry regulations, principles, and practices
• Experience leading and/or supervising professional employees
• Working knowledge of organizational change management principles and practices
• Ability to develop conclusions and formulate course of action to include forecasting and cost-benefit analysis
• Expert analytical/quantitative, reconciliation, and deductive reasoning skills
• Effective skill in building strategic and execution-focused plans and alliances with stakeholders and leaders
• Advanced skill in project management to include establishing and leading project teams; managing timelines/deadlines/resources; and ensuring successful project implementation
• Advanced communication and presentation skills; ability to persuade and influence; communicate complex information in an easily understandable manner
• Strong problem solving and decision-making skills and the ability to work independently
• Advanced skill exercising initiative and using good judgment to make sound decisions
• Advanced word processing and spreadsheet software skills
• Advanced database and presentation software skills
• Bachelor's degree in Business Administration, Finance, or the equivalent combination of education, training, and experience

Desired Qualifications

• Experience with credit union financials and/or NCUA regulations
• Advanced knowledge of Navy Federal's functions, philosophy, operations and organizational objectives
• Master's degree in Business Administration, Finance, or the equivalent combination of education, training, and experience