Chief of Staff to the Chief Nurse Executive for Duke Health

At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together.

General Description of the Job Class

Serve as a key team member, supporting the Chief Nurse Executive of Duke Health, keeping the CNE focused, organized, informed and on task with key initiatives, expected deliverables and anticipated assignments. Must be able to manage at the strategic and tactical levels, understanding the relationship and breadth of requirements, while ensuring that necessary details are properly attended. Ensures timely flow of information to and from the Chief Nurse Executive offices.

Duties and Responsibilities of this Level

Reports directly to the Chief Nurse Executive at Duke Health and is a key member of the executive office. Specific duties include (but are not limited to) consistently:

Establishing oneself as the primary and credible representative of the office of the Chief Nurse Executive, both internally and externally.

Understanding the priorities across the portfolio and working with the team across the entities as well as key stakeholders to facilitate the successful achievement of goals.

Representing the senior leader at meetings, both internal and external to the organization

Internal communications - prepare agendas and collect, prepare and distribute briefing materials. Work closely with the leadership and executive management team of DukeHealth, including Duke University Health System (DUHS), Duke School of Medicine (SoM), Duke School of Nursing (SoN), and other enterprise entity leaders.

Remaining knowledgeable of upcoming projects, commitments and deliverables in order to anticipate the necessary needs, tasks, work effort, and resources required to meet/exceed expectations.

Conducting research to prepare briefs, presentations, meeting agendas, conference materials, speeches and documents as well as performing analysis in support of key deliverables.

Leading, enhancing and facilitating key projects and initiatives, ensuring the timely execution and quality of results.

Assisting the leader, team members, and stakeholders with critical thinking for Health System initiatives that impact Duke Health as a whole. Review operating strategies and key developments to ensure expectations are met.

Meeting frequently with the senior leader to keep him/her abreast of key developments and ensure synchronization of expectations.

Attending internal and external meetings with or on behalf of the senior leader as appropriate to represent the function and/or Duke Health.

Managing all information with discretion and confidentiality.

Facilitate communication and work closely with leadership and executive management teams within Duke Health Nursing Leadership.

Ability to research a diverse array of health related topics and distill key messages in preparation for presentations.

Understand organizational policies and procedures necessary to ensure appropriate decision-making protocols are followed.

Demonstrating the courage to challenge the norm, question the direction, and recommend innovative solutions.

Collaborating with administrative support staff to ensure accuracy, coordination and that priorities are aligned.

Performing all duties as assigned.

Required Qualifications at this Level

Education

Bachelor's Degree in a related field required. Master's in Business Administration, Human Resources, Communications or other related field preferred. Five years’ experience and a working knowledge of health care and academic medicine would be helpful.

Experience

Minimum of 5 years of management experience required in a highly complex, matrixed organization.