Sr. Manager - Security Intelligence Operations Center - Houston, TX

CEVA Logistics provides global supply chain solutions to connect people, products and providers all around the world. Present in 170 countries and with more than 110,000 employees spread over 1,500 sites, we are well on our way to achieving our vision: to be a Top 5 global 3PL.

We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement.

DARE TO GROW! Join CEVA Logistics, and you will be part of a team that values imagination, encourages boldness and exemplarity, and is committed to excellence in everything we do. Join us in our mission to shape the future of global logistics as we become a global leader in the logistics industry. As we continue growing at a fast pace, will you “Dare to Grow” with us?

 

YOUR ROLE

Responsible for managing and overseeing the 24/7/365 CEVA Security Intelligence Operations Center (SIOC) in Houston TX. Responsible for daily operations of security personnel, developing and implementing standard operating procedures for security operations and incident management. Collaborate with CEVA Leadership, CMA CGM Leadership and Customers to ensure the SIOC continues to meet their needs. Develop and report on Key Performance Indicators for the department, oversee and manage the financial aspects of the SIOC budget. Models and acts in accordance with our guiding principles and core values.

 

WHAT ARE YOU GOING TO DO?

 

• Perform other job-related duties as requested.
• Lead, direct, and oversee the 24/7/365 Security Intelligence Operations Center(SIOC) based in Houston, TX.
• Develop, implement, and maintain standardized operating procedures for security operations.
• Be able to manage diverse teams, be a good teacher, and able to articulate clear requirements.
• Excel at managing multiple priorities and escalating significant issues to senior-level management as necessary, while providing reasonable solution options.
• Seek authentic partnerships throughout the business, and with critical vendors.
• Be able to develop & implement GSOC technology capabilities, optimizing security preparedness, incident reporting, risk monitoring, travel safety, and emergency response.
• Collaborate with internal customers such as CEVA Leadership, CMA CGM Leadership as well as external customers such as CEVA business partners and vendors.
• Develop and monitor KPIs to evaluate the organization’s performance and institute action plans to mitigate lagging KPI performance.
• Understand tactical/actionable intelligence and the value it brings to risk management
• Develop a financial costing model to charge business units as customers for services provided by SIOC.
• Develop and maintain all financial aspects of the SIOC.
• Be directly responsible for the team that conducts intelligence gathering, intelligence analysis, and crisis / incident management.
• Be comfortable gathering and evaluating open-source intelligence, analysis, and reporting best practices.
• Collaborate with Human Resources to develop a staffing model to ensure clear career progression from entry-level personnel to advanced leadership personnel.
• Closely collaborate with other divisions of security and their leadership.