Associate Customer Business Manager Hard Discount & Foods

JOB PURPOSE 

The primary purpose of the Associate Customer Business Manager (ACBM) position is to develop, and nurture sustained business relationships with our top 4 hard discount retail partners: Aldi, Lidl, Grocery Outlet and Save-A-Lot. The ACBM will look after our Foods business unit.

Key responsibilities include building and maintaining a Joint Business Plan, negotiating Category and Brand priorities, and driving profitable sales volume. The ACBM will also have responsibility for providing business insights, financial and demand forecasting, negotiating product distribution, and developing near-term and long-term strategies for mutual growth and partnership. A strong history of working with Unilever cross functional partners is critical for this role.

WHAT WILL YOUR MAIN RESPONSIBILITIES BE 

• Manage relationship with category managers and interface with customers’ various functional departments. Manage NSV and trade investment by category; Manage new item sell-in, influence planograms, and retail initiatives. 

• Develop and implement Foods strategy for Drug & Hard Discounts channels 

• Drive strategic relationships and accelerated growth while operating within approved Trade Marketing parameters.  

• Drive trade investment effectiveness and efficiency  

• Coordinate annual planning efforts  

• Consistently communicate status against objectives and identify risks and opportunities  

• Coordinate Joint Business Plans with key accounts   

WHAT YOU WILL NEED TO SUCCEED 

 Experiences & Qualifications 

• Undergraduate degree is required 

• 3-5 years’ Customer Business Manager experience preferred; Account Management/Customer management experience  

• Working knowledge of omni-channel capabilities and eCommerce capabilities 

• Able to deal with complexity, competing demands and change in an ever-evolving account  

• Working knowledge of Circana, Nielsen, AMPS and Customer POS Data is strongly desired 

• Must be skilled in verbal and written communication 

• Must be able to effectively relate with multiple levels of management, both internally and externally 

• Must be a strategic thinker that can work effectively, and in a highly collaborative manner 

• Complexity and time management challenges 

• Must have strong relationship building and management skills 

• Ability to think creatively in building out promotional plans and influence non-traditional customer 

• Has ability to think outside the box, Is "scrappy", and has ability to figure things out 

• Understands that promotional guardrails are in place, but offers programs and solutions that deliver results despite those rules 

• Ability to lead cross-functional business team to drive robust promotional plans 

Leadership 

• You are energized by delivering fantastic results. You are an example to others – both your results and your resilience. You are constantly on the lookout for better ways to do things, engaging and collaborating with others along the way. 

• As an individual you are the one responsible for your own wellbeing and delivering high standards of work.